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Description
Alacer serves as a cloud-based platform for hospitality management, aimed at enhancing daily operations and elevating guest experiences across various establishments like hotels, inns, restaurants, bars, resorts, spas, and leisure venues. With its modular and integrated system, Alacer effectively eliminates the challenges posed by complex, disjointed point solutions, consolidating all necessary functions into a singular, adaptable suite tailored specifically for the hospitality industry. The platform's primary property management system efficiently oversees front desk and reservation activities, ensuring real-time availability and smooth booking operations. Additionally, integrated modules facilitate restaurant and bar services through a touch-screen electronic point-of-sale system, coordination of functions and events, scheduling for spa and wellness activities, inventory management, club and membership administration, and contactless ordering and payment at tables. Furthermore, Alacer is equipped with a direct booking engine that allows properties to accept commission-free bookings directly through their websites, alongside a channel management interface that ensures automatic synchronization of availability across various platforms. This comprehensive approach not only enhances operational efficiency but also fosters a more cohesive experience for both staff and guests in the hospitality realm.
Description
In today's highly competitive hospitality sector, the efficiency and warmth exhibited at the front desk have become essential requirements rather than mere advantages. To address this need, Hotelware PMS offers a comprehensive array of features that empower hospitality professionals to enhance guest service, ultimately leading to increased revenue per available room (REV PAR). This property management system is thoughtfully crafted to accommodate the diverse needs of hotels of all sizes, including hotel chains, and can be tailored for operation in both single and multi-property environments. Furthermore, Hotelware PMS seamlessly integrates with other hotelware systems, providing hoteliers with a cohesive and fully interconnected solution. Its reservation capabilities include a robust suite of tools for overseeing both individual and group bookings, whether they are made directly or through tour operators, travel agents, or corporate clients. The platform supports a variety of functionalities, such as reservation confirmations, cancellations, managing waiting lists, securing deposits, and accommodating sharers. Additionally, its user-friendly rate management system facilitates effective handling of contracts and pricing strategies, thereby ensuring a streamlined operation. With these features, Hotelware PMS not only simplifies everyday tasks but also enhances the overall guest experience.
API Access
Has API
API Access
Has API
Integrations
Civitfun
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alacer
Founded
2005
Country
United Kingdom
Website
alacer.co.uk
Vendor Details
Company Name
Theova UHS
Country
Cyprus
Website
www.theovauhs.com/hotelware-pms
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
