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Description
Alacer serves as a cloud-based platform for hospitality management, aimed at enhancing daily operations and elevating guest experiences across various establishments like hotels, inns, restaurants, bars, resorts, spas, and leisure venues. With its modular and integrated system, Alacer effectively eliminates the challenges posed by complex, disjointed point solutions, consolidating all necessary functions into a singular, adaptable suite tailored specifically for the hospitality industry. The platform's primary property management system efficiently oversees front desk and reservation activities, ensuring real-time availability and smooth booking operations. Additionally, integrated modules facilitate restaurant and bar services through a touch-screen electronic point-of-sale system, coordination of functions and events, scheduling for spa and wellness activities, inventory management, club and membership administration, and contactless ordering and payment at tables. Furthermore, Alacer is equipped with a direct booking engine that allows properties to accept commission-free bookings directly through their websites, alongside a channel management interface that ensures automatic synchronization of availability across various platforms. This comprehensive approach not only enhances operational efficiency but also fosters a more cohesive experience for both staff and guests in the hospitality realm.
Description
BeMyGuest is an innovative cloud-based Central Reservation System tailored for the hospitality industry, aimed at enhancing direct online sales for hotels, restaurants, and experience providers through a cohesive integrated platform. This system merges various functionalities, including a booking engine, channel manager, CRM, business intelligence, and payment automation, to streamline the management of availability, pricing, customer information, and revenue strategies within a unified environment. Properties can effortlessly secure direct bookings through their websites with minimal clicks, while simultaneously synchronizing their inventory across over 500 OTA channels, which fosters improved conversion rates and bolsters customer loyalty. Users benefit from the ability to oversee virtual rooms, manage stay restrictions, create package offerings, and handle ancillary services, all while ensuring that online credit card transactions are processed securely and efficiently. For restaurants, BeMyGuest offers a comprehensive digital reservation system complete with centralized customer profiles that track allergies and preferences, along with enhanced tools designed to minimize no-show occurrences through card guarantees, making it a valuable asset for any hospitality operator aiming to optimize their service delivery. Furthermore, the platform’s ability to adapt to the evolving needs of the industry positions it as a leading choice for those looking to stay competitive in a rapidly changing market.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alacer
Founded
2005
Country
United Kingdom
Website
alacer.co.uk
Vendor Details
Company Name
BeMyGuest
Founded
2017
Country
Italy
Website
www.bemyguest.it/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
