Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your sales team without increasing headcount by utilizing Aktify's virtual AI agents. With Aktify, you can rest easy knowing that an infinite number of previously neglected leads will be engaged at scale, consistently funneling potential customers directly to your sales team. This is not just another SMS chatbot; the SMS AI is designed to comprehend context, informal language, and user intent. As a result, the messages your leads receive come across as if they were sent by a genuine person, ensuring that they get tailored responses in real-time. When a lead interacts, your SMS AI agent swiftly decodes the reply and determines the next course of action autonomously. Aktify’s AI agent establishes numerous touchpoints, exhibiting more assertiveness than a human representative while adhering strictly to its programmed persistence. Capable of managing thousands of conversations at once, your virtual agent can keep pace with any lead volume you generate, allowing your sales efforts to scale without limits. This innovative solution not only optimizes lead engagement but also boosts overall sales productivity.
Description
If you're seeking to enhance customer support and sales functions, integrate innovative customer experience solutions, or develop a self-service automation strategy, Humach stands out as the outsourcing partner that tailors the ideal mix of services to suit your business needs. By choosing Humach, companies can streamline their outsourcing processes while enhancing the quality of service, all while maintaining cost-effectiveness. Our approach merges top-notch live agents with cutting-edge contact center technology, allowing you to concentrate on your core priorities: your customers and achieving business growth. Our dedicated live agents excel in delivering outstanding customer service, ensuring that every interaction is positive and memorable; they become an extension of your own team. Additionally, our AI-driven Digital Agents enhance customer interactions by providing quicker and more engaging experiences, thereby allowing live agents to focus on high-value tasks rather than repetitive duties around the clock. This combined strategy not only elevates service standards but also promotes long-term satisfaction among your customers. With Humach, you can be confident that your outsourcing needs are being handled by passionate professionals committed to your success.
API Access
Has API
API Access
Has API
Integrations
Adobe Marketo Engage
Keap
Microsoft Dynamics 365
Salesforce
Zoho CRM
Integrations
Adobe Marketo Engage
Keap
Microsoft Dynamics 365
Salesforce
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$75 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aktify
Founded
2017
Country
United States
Website
aktify.com
Vendor Details
Company Name
Humach
Founded
2013
Country
United States
Website
www.humach.com
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration