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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dealing with customers can be challenging, but Akita simplifies the process by serving as a centralized hub for all your customer information, activities, and performance metrics. Experience the benefits of an engaged, healthy, and expanding customer base by giving us a try. With Akita, you can establish limitless alerts for your customers, allowing you to promptly address any risks of churn or opportunities for upselling. Additionally, Akita empowers you to form robust customer segments, which enables you to customize your Customer Success strategies to cater to the distinct needs of each client. You can initiate automated workflows based on customer behaviors or specific attributes, and seamlessly create tasks and send communications right from your email inbox. By automating your Customer Success processes, you can free up valuable time to focus on more impactful tasks. The Customer Success planner offered by Akita facilitates the creation, scheduling, and management of your tasks through a streamlined interface, enhancing your daily operations. Moreover, Akita stands out in the market with its advanced Customer Health Scoring, providing you with quick insights into the status of each customer, ensuring you are always informed and proactive in your approach. Ultimately, Akita is designed to enhance your customer relationship management significantly.

Description

Tailored for developers and site reliability engineers alike, Akita offers a straightforward approach to observability that eliminates unnecessary complications. There's no requirement for code alterations or specific frameworks; simply deploy it, observe the results, and gain insights. This enables you to resolve problems more swiftly and accelerate your deployment processes. By modeling API behaviors and illustrating the interactions between services, Akita empowers you to pinpoint the root causes of issues effectively. It constructs detailed models of your API endpoints and their operational patterns, facilitating quicker identification of breaking changes. Furthermore, Akita aids in diagnosing latency problems and errors by highlighting modifications within your service graph. You can easily visualize the services present in your architecture without the tedious process of onboarding each one individually. Utilizing a passive monitoring approach, Akita tracks API traffic effortlessly, enabling seamless integration across your services without the need for code modifications or proxy implementations. This innovative solution not only simplifies observability but also enhances overall system performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign
Brevo
CircleCI
FreeAgent
GitHub
GitLab
Insightly
Intercom
Jotform
Kommo
Mailchimp Transactional Email (Mandrill)
MailerLite
Mailgun
Oracle Cloud Infrastructure
Pipedrive
SatisMeter
SurveyMonkey Enterprise
TeamSupport
Xero
Zendesk Sell

Integrations

ActiveCampaign
Brevo
CircleCI
FreeAgent
GitHub
GitLab
Insightly
Intercom
Jotform
Kommo
Mailchimp Transactional Email (Mandrill)
MailerLite
Mailgun
Oracle Cloud Infrastructure
Pipedrive
SatisMeter
SurveyMonkey Enterprise
TeamSupport
Xero
Zendesk Sell

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Akita

Founded

2014

Country

Ireland

Website

www.akitaapp.com

Vendor Details

Company Name

Akita

Country

United States

Website

www.akitasoftware.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

API Management

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

Alternatives

Alternatives

Freshsuccess Reviews

Freshsuccess

Freshworks