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Description
The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.
Description
Introducing a mobile ordering and payment solution designed specifically for the hospitality industry. Customers can effortlessly place orders and make payments through a brand-tailored menu by simply scanning a QR code, typing in a URL, or being redirected when connecting to your WiFi, all without the need to download any applications, ensuring a completely contactless experience. To ensure minimal interference with your current operations, wi-Q integrates flawlessly with top-tier Point of Sale and Property Management Systems, including industry leaders like Oracle Hospitality, Agilysys, and Amadeus. In addition to streamlining the order process, wi-Q has established partnerships with prominent payment providers, enabling quick and convenient options such as Charge to Room, Tabs, and Cash for your guests. This seamless interaction not only enhances guest satisfaction but also boosts operational efficiency in your establishment.
API Access
Has API
API Access
Has API
Integrations
ASI PMS
Cloudbeds
FLEXIPASS
Jonas Chorum
Little Hotelier
Maestro PMS
Mews
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
Integrations
ASI PMS
Cloudbeds
FLEXIPASS
Jonas Chorum
Little Hotelier
Maestro PMS
Mews
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Akia
Founded
2018
Country
United States
Website
www.akia.com/solutions/guest-experience
Vendor Details
Company Name
wi-Q Technologies
Founded
2014
Country
United Kingdom
Website
wi-q.com
Product Features
Product Features
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
