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Description
The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.
Description
TotalVue, developed by Groove Technology Solutions, revolutionizes in-room entertainment for hotels by offering a contemporary streaming solution that prioritizes guest experience. Guests can begin viewing content immediately without the need for any logins or passwords. The system includes popular streaming applications, features an easy-to-navigate interface, and comes with a user-friendly remote, allowing any guest to start using it right away.
In addition to entertainment, TotalVue provides a platform for displaying essential property information, special dining offers, highlights of amenities, and event schedules directly on the screen, ensuring that guests remain engaged and well-informed during their stay.
For hotel management, the system operates seamlessly over existing internet connections, eliminating the need for in-room maintenance. Remote management of content updates and property messages is facilitated through a centralized dashboard, which simplifies the process of keeping all screens up to date across the property.
Supported by Groove's 24/7 customer service based in the US, TotalVue emerges as the efficient and tailored streaming solution designed specifically for the hospitality industry that you have been looking for, enhancing both guest satisfaction and operational efficiency. This innovative approach ensures that hotels can provide an exceptional experience to their guests while maintaining effortless control over their entertainment offerings.
API Access
Has API
API Access
Has API
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Integrations
Cloudbeds
FLEXIPASS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
Integrations
Cloudbeds
FLEXIPASS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Akia
Founded
2018
Country
United States
Website
www.akia.com/solutions/guest-experience
Vendor Details
Company Name
Groove Technology Solutions
Founded
2007
Country
United States
Website
www.getgrooven.com
Product Features
Product Features
Alternatives
Alternatives
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