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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

Runtriz enhances guest engagement through the use of mobile messaging, emails, and promotional offers designed to boost awareness and attract potential visitors. By showcasing unique features, amenities, and nearby attractions, properties can elevate their profile and foster direct bookings. Once guests secure their reservations, Runtriz provides a suite of solutions that includes options for early check-in, room upgrades, and personalized staff recommendations, all of which can lead to longer stays and increased revenue. Guests are also empowered to initiate direct conversations with staff, allowing them to make special requests related to their accommodations, events, or activities. Engagement doesn’t stop at booking; throughout their stay, guests are supported by Runtriz features like mobile keys, food and beverage ordering, mobile check-in, mobile payment, and chat functions, all contributing to enhanced guest experiences that drive revenue growth. Additionally, during their stay, guests receive timely push notifications that offer customized promotions, information about local attractions, scheduling for amenities, transportation options, and event details. Furthermore, mobile controls for in-room entertainment, lighting, temperature, and electronic devices allow guests to tailor their environment to their preferences, enhancing their overall satisfaction. This comprehensive approach ensures that guests feel valued and connected throughout their entire journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ASI PMS Yes 
FLEXIPASS Yes 
Infor HMS Yes 
Jonas Chorum Yes 
MyHMS Yes 
OpenHotel PMS Yes 
Oracle Hospitality Reporting and Analytics Yes 
OwnerRez Yes 
Protel Cloud PMS Yes 
RemoteLock Yes 
ResortSuite PMS Yes 
RoomKeyPMS Yes 
SONIFI No 
Sirvoy Yes 
SkyTouch Hotel OS Yes 
SkyWare PMS Yes 
Stayntouch PMS Yes 
WebRezPro Yes 
innRoad Yes 
rezStream Cloud PMS Yes 

Integrations

ASI PMS No 
FLEXIPASS No 
Infor HMS No 
Jonas Chorum No 
MyHMS No 
OpenHotel PMS No 
Oracle Hospitality Reporting and Analytics No 
OwnerRez No 
Protel Cloud PMS No 
RemoteLock No 
ResortSuite PMS No 
RoomKeyPMS No 
SONIFI Yes 
Sirvoy No 
SkyTouch Hotel OS No 
SkyWare PMS No 
Stayntouch PMS No 
WebRezPro No 
innRoad No 
rezStream Cloud PMS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

Runtriz

Founded

2006

Country

United States

Website

www.runtriz.com

Product Features

Alternatives

Alternatives