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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

Managing a hotel can often feel overwhelming, but to alleviate the burdens associated with shift transitions, neglected checklists, and unfinished tasks, along with maintenance issues, RunShiftRun emerges as the essential software you need! This innovative cloud-based solution addresses those irritating challenges that can result in disengaged employees and significant waste of both time and resources. With RunShiftRun, your guests can conveniently download our dedicated app to engage with your staff and various departments whenever they need assistance. They will have the ability to request services, share feedback, and much more, enhancing their overall experience. Effective observation is crucial for identifying and resolving issues promptly. By replacing outdated communication tools like handwritten logs, scattered sticky notes, and walkie-talkies, RunShiftRun introduces a social platform that documents communication, fostering greater accountability and operational efficiency. Additionally, this modern approach ensures that everyone is on the same page, which ultimately leads to a smoother hotel management experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ASI PMS Yes 
Cloudbeds Yes 
Infor HMS Yes 
Knowcross Yes 
Maestro PMS Yes 
Mews Yes 
MyHMS Yes 
OpenHotel PMS Yes 
Oracle Hospitality Reporting and Analytics Yes 
Protel Cloud PMS Yes 
RemoteLock Yes 
ResortSuite PMS Yes 
RoomKeyPMS Yes 
RoomRaccoon Yes 
Sirvoy Yes 
SkyTouch Hotel OS Yes 
Stayntouch PMS Yes 
WebRezPro Yes 
innRoad Yes 
roommaster Yes 

Integrations

ASI PMS No 
Cloudbeds No 
Infor HMS No 
Knowcross No 
Maestro PMS No 
Mews No 
MyHMS No 
OpenHotel PMS No 
Oracle Hospitality Reporting and Analytics No 
Protel Cloud PMS No 
RemoteLock No 
ResortSuite PMS No 
RoomKeyPMS No 
RoomRaccoon No 
Sirvoy No 
SkyTouch Hotel OS No 
Stayntouch PMS No 
WebRezPro No 
innRoad No 
roommaster No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

RunShiftRun

Founded

2016

Country

United States

Website

runshiftrun.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

Alternatives

Alternatives

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