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Description
The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.
Description
We offer interactive television solutions tailored for hotels of all infrastructure types. Our company specializes in designing and customizing hotel TV systems that encompass interactive TV, IPTV, coaxial, and headend solutions, ensuring they meet both hotel standards and guest preferences. Our hotel TV systems are user-friendly and compatible with prominent hospitality television brands. We are certified to deliver premium content from various TV providers, including Sky. Our integrated TV systems for hotel rooms are designed for seamless installation and feature centralized equipment management, enabling hotels to track guest interactions with in-room televisions. Our comprehensive platform supports all major TV manufacturers and has been implemented in over 500 properties across more than 50 countries. It offers a range of features such as guest directories, room service options, weather updates, flight information, and more. Moreover, our solutions are scalable and cost-effective, available in both cloud-based and on-premises formats. We provide a compact headend suitable for any signal type and operator, ensuring integration with leading vendors. Additionally, our systems interface with Property Management Systems (PMS) and room control features, while supporting guest content options like casting, Netflix, YouTube, and Bluetooth. Our dashboard and API facilitate monitoring and reporting of usage data, enhancing the overall guest experience. This comprehensive approach not only boosts guest satisfaction but also streamlines hotel operations effectively.
API Access
Has API
API Access
Has API
Integrations
ASI PMS
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
MyHMS
Integrations
ASI PMS
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
MyHMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Akia
Founded
2018
Country
United States
Website
www.akia.com/solutions/guest-experience
Vendor Details
Company Name
Nonius
Founded
2005
Country
Portugal
Website
noniussolutions.com
Product Features
Product Features
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
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