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features
design
support

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Write a Review

Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

Enhance your marketing strategy and never miss a lead with streamlined automation and retargeting techniques. Organize your customer information, automate promotional efforts, and seize every potential growth opportunity for your business. Our hotel-focused solution is designed to engage your guests and ensure their loyalty. With robust integration capabilities with the property management system, your guest data is automatically processed, making it readily available for your marketing initiatives. Say goodbye to complicated queries, CSV file exports, and tedious data management tasks. Hotelappz allows you to concentrate on elevating your hotel brand, crafting compelling offers, and automating crucial interactions so that guests have lasting memories of their stay and are more likely to return. Our powerful automation features facilitate easy set-up for booking confirmations, pre-stay communications, in-stay services, post-stay follow-ups, and customer re-engagement. Furthermore, the open API can seamlessly connect with your entire IT infrastructure, making it adaptable for additional services such as self-check-in, point of sale, Wi-Fi, feedback ratings, and business intelligence enhancements. This ensures that your hotel can continuously evolve and meet guest expectations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ASI PMS Yes 
Infor HMS Yes 
Jonas Chorum Yes 
Little Hotelier Yes 
Medialog No 
Mews Yes 
MyHMS Yes 
OpenHotel PMS Yes 
Oracle Cloud Infrastructure No 
Oracle Hospitality Reporting and Analytics Yes 
OwnerRez Yes 
ResortSuite PMS Yes 
RoomKeyPMS Yes 
Sirvoy Yes 
SiteMinder No 
SkyTouch Hotel OS Yes 
TrustYou No 
innRoad Yes 
protel MICE No 
roommaster Yes 

Integrations

ASI PMS No 
Infor HMS No 
Jonas Chorum No 
Little Hotelier No 
Medialog Yes 
Mews No 
MyHMS No 
OpenHotel PMS No 
Oracle Cloud Infrastructure Yes 
Oracle Hospitality Reporting and Analytics No 
OwnerRez No 
ResortSuite PMS No 
RoomKeyPMS No 
Sirvoy No 
SiteMinder Yes 
SkyTouch Hotel OS No 
TrustYou Yes 
innRoad No 
protel MICE Yes 
roommaster No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

HotelAppz

Founded

2014

Country

France

Website

www.hotelappz.com

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