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Description
The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.
Description
GuestTek's OneView Media serves as a thorough entertainment system aimed at improving the experience of guests within the hospitality sector. This solution encompasses a variety of features, such as complimentary IPTV that includes numerous premium channels along with an interactive program guide, in addition to on-demand movie selections, music options, and customizable pricing controlled by the hotel. By supporting integrated television configurations from LG and Samsung, it removes the necessity for set-top boxes, thereby simplifying in-room cabling. Furthermore, OneView Media comes equipped with functionalities like hotel messaging and advertising slots, as well as a user interface that can be tailored to fit the hotel's branding. It also incorporates tools like myMedia, which allows guests to link their personal devices to the in-room televisions, and OneView MVP, which provides access to over-the-top applications and various features suitable for properties utilizing Coax or IP infrastructure. This comprehensive solution ultimately aims to elevate guest satisfaction and engagement during their stay.
API Access
Has API
API Access
Has API
Integrations
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Mews
MyHMS
OpenHotel PMS
Protel Cloud PMS
RemoteLock
Integrations
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Mews
MyHMS
OpenHotel PMS
Protel Cloud PMS
RemoteLock
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Akia
Founded
2018
Country
United States
Website
www.akia.com/solutions/guest-experience
Vendor Details
Company Name
GuestTek
Founded
1997
Country
Canada
Website
guesttek.com/products/oneview-media/
