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Description
The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.
Description
Enseo stands out as a premier provider of customer experience technology, focusing on sectors such as hospitality, senior living, and education. With a legacy of over 24 years marked by groundbreaking innovations, Enseo offers exceptional technology solutions that include in-room entertainment, managed Wi-Fi, room controls, and devices designed for employee safety. Their advanced platform seamlessly integrates popular streaming services like Netflix and YouTube onto guest room televisions, ensuring comprehensive Wi-Fi coverage throughout entire properties, while also featuring energy management systems that automate the control of thermostats, lighting, and window treatments. Furthermore, Enseo's employee safety solutions are equipped with reliable panic buttons, significantly enhancing the security of staff members. As a company committed to both employee satisfaction and technological progress, Enseo is also recognized for providing sustainable products and services that encompass not only in-room entertainment and high-speed internet but also energy management systems and room control technologies. Through their continuous evolution, Enseo aims to redefine the standards of customer experience in every sector they serve.
API Access
Has API
No
API Access
Has API
No
Integrations
ASI PMS
Yes
Cloudbeds
Yes
Infor HMS
Yes
Jonas Chorum
Yes
Knowcross
Yes
Maestro PMS
Yes
Mews
Yes
MyHMS
Yes
OpenHotel PMS
Yes
OwnerRez
Yes
Integrations
ASI PMS
No
Cloudbeds
No
Infor HMS
No
Jonas Chorum
No
Knowcross
No
Maestro PMS
No
Mews
No
MyHMS
No
OpenHotel PMS
No
OwnerRez
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Akia
Founded
2018
Country
United States
Website
www.akia.com/solutions/guest-experience
Vendor Details
Company Name
Enseo
Founded
2000
Country
United States
Website
enseo.com
