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Description
The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.
Description
Join the BRdata User Group (BRUG) to remain engaged with the BRdata community and take advantage of valuable resources. By participating, you can keep informed about the latest developments, provide input on usability, connect with colleagues, and seek expert advice. The influence of BRUG members significantly shapes the company's future, so it's important to utilize the various resources available for maintaining connections. This group serves as an excellent platform for inquiries and sharing insights among peers as well as BRdata specialists. Additionally, it offers up-to-date information to address your challenges effectively. Participants will benefit from continuous training opportunities and updates on new developments. You will also be informed about future events, new program releases, and essential tips, along with the schedule for upcoming BRUG meetings, ensuring you never miss out on crucial information. Engaging with BRUG not only enhances your knowledge but also strengthens the collaborative spirit within the community.
API Access
Has API
No
API Access
Has API
No
Integrations
ASI PMS
Yes
Cloudbeds
Yes
FLEXIPASS
Yes
IT Retail POS
No
Infor HMS
Yes
Jonas Chorum
Yes
Little Hotelier
Yes
Maestro PMS
Yes
MyHMS
Yes
OpenHotel PMS
Yes
Integrations
ASI PMS
No
Cloudbeds
No
FLEXIPASS
No
IT Retail POS
Yes
Infor HMS
No
Jonas Chorum
No
Little Hotelier
No
Maestro PMS
No
MyHMS
No
OpenHotel PMS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Akia
Founded
2018
Country
United States
Website
www.akia.com/solutions/guest-experience
Vendor Details
Company Name
BRdata Software
Founded
1979
Country
United States
Website
brdata.com
Product Features
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
