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Description
The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.
Description
Join the BRdata User Group (BRUG) to remain engaged with the BRdata community and take advantage of valuable resources. By participating, you can keep informed about the latest developments, provide input on usability, connect with colleagues, and seek expert advice. The influence of BRUG members significantly shapes the company's future, so it's important to utilize the various resources available for maintaining connections. This group serves as an excellent platform for inquiries and sharing insights among peers as well as BRdata specialists. Additionally, it offers up-to-date information to address your challenges effectively. Participants will benefit from continuous training opportunities and updates on new developments. You will also be informed about future events, new program releases, and essential tips, along with the schedule for upcoming BRUG meetings, ensuring you never miss out on crucial information. Engaging with BRUG not only enhances your knowledge but also strengthens the collaborative spirit within the community.
API Access
Has API
API Access
Has API
Integrations
ASI PMS
Cloudbeds
FLEXIPASS
IT Retail POS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Oracle Hospitality Reporting and Analytics
Integrations
ASI PMS
Cloudbeds
FLEXIPASS
IT Retail POS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Oracle Hospitality Reporting and Analytics
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Akia
Founded
2018
Country
United States
Website
www.akia.com/solutions/guest-experience
Vendor Details
Company Name
BRdata Software
Founded
1979
Country
United States
Website
brdata.com
Product Features
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates