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Average Ratings 625 Ratings

Total
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features
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support

Description

Aisera is leading the charge in innovation by launching a groundbreaking solution that transforms the dynamics between businesses and their customers. Utilizing state-of-the-art AI technology, Aisera delivers a proactive, tailored, and foresighted experience that streamlines operations and support in diverse fields such as HR, IT, sales, and customer service. By offering user-friendly self-service resolutions reminiscent of consumer-grade solutions, Aisera not only empowers its users but also enhances their success. By harnessing the potential of digital transformation, Aisera expedites the transition towards a more efficient future. Through the incorporation of user and service behavioral intelligence, Aisera facilitates the complete automation of tasks, actions, and essential business processes. By seamlessly connecting with top-tier platforms like Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera delivers significant business value while setting new standards in operational excellence. This innovative approach not only simplifies workflows but also enhances overall productivity across various sectors.

Description

Anaconda is an AI-native development platform that gives teams a governed path from early experimentation to production AI deployment. The platform is built around trusted open-source packages, secure Python package management, controlled environments, and production-grade orchestration. Anaconda helps organizations avoid broken environments, dependency conflicts, security gaps, and deployment delays that can slow AI initiatives. Anaconda Core provides validated packages, automated security scanning, and intelligent dependency conflict resolution for Python and data science teams. Its platform capabilities support AI orchestration, trusted distribution, and enterprise workflows for building and scaling models. Anaconda is widely used across the AI, data science, Python, and enterprise developer communities. The company positions open source as a foundation for AI innovation and emphasizes Python as a core language for the next era of AI development. Anaconda also provides learning courses, certifications, reports, guides, professional services, documentation, and support resources. By combining package governance, environment management, open-source security, and AI development workflows, Anaconda helps teams build trusted AI systems on their own terms.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8x8 Yes 
Amazon SageMaker No 
Azure Data Science Virtual Machines No 
Claude No 
Dask No 
Domino Enterprise AI Platform No 
Freshdesk Yes 
Google Cloud Platform No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
IBM watsonx.data No 
Kilo Code No 
KiloClaw No 
Model Context Protocol (MCP) No 
NVIDIA RAPIDS No 
Okta Yes 
OpenSCAP No 
Salesforce Yes 
ServiceNow Knowledge Management Yes 
Zendesk Yes 

Integrations

8x8 No 
Amazon SageMaker Yes 
Azure Data Science Virtual Machines Yes 
Claude Yes 
Dask Yes 
Domino Enterprise AI Platform Yes 
Freshdesk No 
Google Cloud Platform Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
IBM watsonx.data Yes 
Kilo Code Yes 
KiloClaw Yes 
Model Context Protocol (MCP) Yes 
NVIDIA RAPIDS Yes 
Okta No 
OpenSCAP Yes 
Salesforce No 
ServiceNow Knowledge Management No 
Zendesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aisera

Founded

2017

Country

United States

Website

aisera.com

Vendor Details

Company Name

Anaconda

Founded

2012

Country

United States

Website

www.anaconda.com

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Machine Learning

Deep Learning Yes 
ML Algorithm Library Yes 
Model Training Yes 
Natural Language Processing (NLP) Yes 
Predictive Modeling Yes 
Statistical / Mathematical Tools Yes 
Templates Yes 
Visualization Yes 

Natural Language Processing

Co-Reference Resolution Yes 
In-Database Text Analytics Yes 
Named Entity Recognition Yes 
Natural Language Generation (NLG) Yes 
Open Source Integrations Yes 
Parsing Yes 
Part-of-Speech Tagging Yes 
Sentence Segmentation Yes 
Stemming/Lemmatization Yes 
Tokenization Yes 

Robotic Process Automation (RPA)

Analytics Yes 
Attended Automation Yes 
Code-free Development Yes 
Image Recognition Yes 
Optical Character Recognition Yes 
Process Builder Yes 
Third Party Application Integration Yes 
Unattended Automation Yes 

Service Desk

CMDB Yes 
Change Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access Yes 
Procurement Management Yes 
Remote Control Yes 
SLA Management Yes 
Self Service Portal Yes 

Product Features

Agentic AI

Anaconda empowers businesses to develop, secure, and operate AI agents while maintaining control over their models, data, and expenses. Kilo by Anaconda actively engages agents in tasks such as planning, constructing, debugging, reviewing, and deploying within environments like VS Code, JetBrains, the terminal, and Kilo Desktop. It boasts an extensive library of over 500 models and utilizes smart routing techniques. With a user base exceeding 5 million developers, Kilo processes around 10 trillion tokens monthly. Enkrypt AI by Anaconda conducts red-team assessments on agents and MCP connections prior to deployment, manages the accessibility of tools and data for each agent, and implements runtime safeguards. Additionally, AI Artifacts provides reliable MCPs and curated models, while AI Orchestration facilitates the transition of agent-driven workflows into production, complete with tracking for lineage and costs.

Agentic Orchestration

Agents operating in a demonstration setting require consistent, regulated workflows before transitioning to a production environment. Anaconda AI Orchestration transforms agent and AI initiatives into accountable workflows that seamlessly progress from development to production across various platforms, including cloud, hybrid, on-premises, and sovereign settings. It effectively monitors models, lineage, artifacts, resources, and costs throughout the process. This orchestration is grounded in Metaflow, a framework developed at Netflix. Additionally, Enkrypt AI from Anaconda conducts red teaming on agents and their MCP connections prior to deployment, manages agent access to tools and data through established policies, and enforces runtime guardrails. Developers utilize Kilo by Anaconda to create the agents, leveraging a library of over 500 models and reliable MCPs sourced from AI Artifacts.

AI Development

Anaconda empowers organizations to rapidly create AI applications and agents on a reliable platform, avoiding vendor lock-in with specific models or cloud services. Developers can utilize familiar tools as Kilo by Anaconda enables AI agents to assist with tasks such as planning, development, debugging, reviewing, and deployment within environments like VS Code, JetBrains, the terminal, and Kilo Desktop. It boasts access to over 500 diverse models and incorporates routing that optimizes both performance and cost. AI Artifacts offers a collection of approved Python packages, carefully selected AI models, and trusted MCPs, ensuring teams have a solid starting point with verified components. Enterprise-level policies, access restrictions, and budget considerations are integrated throughout the workflow, while AI Orchestration facilitates the transition of completed projects into production as consistent and traceable processes that can be deployed across cloud, hybrid, on-premises, and sovereign settings.

AI Gateways

Anaconda offers enterprises a streamlined approach to accessing a variety of models through Kilo by Anaconda. This platform allows developers to select from over 500 models, both open-source and proprietary, including those from OpenAI, Anthropic, and NVIDIA Nemotron. Each request is directed to a selected model that optimally balances cost and performance. Administrators have the ability to control which models are available to teams, while budgets and access permissions are consistently applied across various environments, including VS Code, JetBrains, terminal interfaces, and Kilo Desktop. Additionally, Enkrypt AI by Anaconda introduces runtime safeguards that identify and prevent unsafe inputs and outputs, while enforcing policies related to agent access to resources and data. This system ensures teams remain flexible without being tied to a single model provider, while also maintaining transparency regarding the costs associated with model usage as it scales.

AI Governance

Anaconda oversees the management of artificial intelligence across various packages, models, agents, development environments, and production workflows, ensuring that this governance extends across different vendors, tools, clouds, and infrastructures. Security and licensing regulations determine the packages, models, and MCPs available to teams. Runtime policies manage agent access to tools and data. AI Orchestration monitors models, their lineage, artifacts, resources, and costs throughout the development and production phases, enabling teams to articulate what is operational, how it was created, and what resources it can utilize. Software Bill of Materials (SBOMs) and AI Bill of Materials (AIBOMs) provide compliance teams with ongoing, audit-ready documentation rather than just snapshot assessments. Developers are able to use their preferred tools and model selections while adhering to enterprise policies that are applied automatically.

AI Guardrails

Enkrypt AI, developed by Anaconda, utilizes runtime guardrails to identify and prevent unsafe actions in models, agents, and their tool interactions, all managed by a singular policy engine. Prior to deployment, it conducts independent red-team assessments of models, agents, and MCP connections against over 300 distinct attack types. During operation, it enforces regulations regarding tool access and data availability for each agent, while ongoing monitoring generates compliance documentation that is ready for audits. Enkrypt AI has been acknowledged as a Cool Vendor in AI Security by Gartner and serves as a compliance integration partner for OpenAI. In an extensive research initiative, its team evaluated over 268,000 tools across 25,000 MCP servers within a two-month timeframe, uncovering more than 143,000 vulnerabilities that impacted 73% of those servers.

AI Inference

As AI transitions into production, inference expenses can escalate rapidly. Anaconda provides teams with the ability to align each workload with the most suitable model and infrastructure. With Kilo by Anaconda, developers can select from over 500 models, both open-source and proprietary, while a smart routing system directs each task to a certified model that optimizes both cost and performance. Anaconda supplies the NVIDIA CUDA software stack as version-aligned Python packages, enabling seamless installation of GPU-accelerated environments with just one command. The AI Orchestration feature allows for the deployment of models and workflows across various platforms, including cloud, hybrid, on-premises, and sovereign infrastructures, facilitating effortless target shifts without the need for reconstruction. Additionally, it monitors resource usage and costs as workloads increase. Runtime safeguards provided by Enkrypt AI from Anaconda identify and prevent unsafe model actions.

AI Orchestration

Anaconda AI Orchestration transforms AI initiatives into systematic, traceable processes that seamlessly transition from development to production. It enables the execution of workflows across various environments, including cloud, hybrid, on-premises, and sovereign setups, allowing for easy switching of deployment targets without the need for rebuilding and ensuring control over your infrastructure. Each execution meticulously tracks models, lineage, artifacts, resources, and costs, providing platform teams with visibility into what is operational and its resource consumption as workloads expand. Built on Metaflow, a framework initially developed at Netflix, AI Orchestration supports over 3,000 AI and machine learning projects and has processed hundreds of millions of compute jobs, with thousands of organizations leveraging Metaflow globally. The reproducible environments created by AI Artifacts ensure consistency between production and development stages.

AI Security

Anaconda enables security teams to accelerate their AI integration while managing potential risks effectively. Their Enkrypt AI platform autonomously conducts red-team assessments on models, agents, and MCP connections, evaluating them against over 300 different attack types prior to deployment. Following this, it enforces runtime safety measures that identify and prevent harmful actions. Access to tools and data for agents is regulated through enforceable policies, and ongoing surveillance ensures the collection of audit-ready compliance documentation. The security framework also encompasses the foundational elements of AI: AI Artifacts offers validated Python packages and open-source models, complete with vulnerability scanning, dependency analytics, Software Bill of Materials (SBOMs), and AI-specific SBOMs (AIBOMs). In just two months, Enkrypt AI scanned more than 268,000 tools across 25,000 MCP servers, uncovering over 143,000 vulnerabilities that impacted 73% of those servers.

AI Workspaces

Anaconda AI Workspaces offer developers a reliable set of packages, models, agents, and reproducible environments integrated with the tools they already use, allowing them to focus more on development and less on configuration. Kilo by Anaconda enables AI agents to assist in planning, coding, debugging, reviewing, and deploying projects seamlessly across platforms like VS Code, JetBrains, the terminal, and Kilo Desktop, while maintaining context throughout the process. Developers can select from over 500 AI models, with a routing system that directs tasks to approved models to manage expenditure effectively. Robust enterprise policies, identity management, access controls, and budget tracking are implemented across tools, providing developers with the flexibility they need while adhering to guidelines. AI Artifacts offers access to over 19,000 carefully vetted Python packages, curated models, and trusted machine learning components (MCPs). Kilo has a thriving community of more than 5 million developers.

AI/ML Model Training

Anaconda provides a robust and GPU-optimized base for training workloads, ensuring reproducibility. AI Artifacts offers over 19,000 carefully curated Python packages compiled from source, while Anaconda supplies the NVIDIA CUDA software stack through version-aligned packages, enabling consistent environments on both workstations and clusters. The AI Orchestration, leveraging Netflix’s Metaflow, facilitates training through repeatable and traceable workflows that can scale across cloud, hybrid, and on-premises systems. It meticulously tracks experiments, models, lineage, artifacts, resources, and costs, allowing teams to reproduce outcomes and monitor resource consumption for each run. Additionally, the selection of assessed open-source models provides teams with a reliable foundation for further refinement.

Artificial Intelligence

Anaconda delivers a robust foundation for Trusted AI that empowers businesses to develop, secure, and implement AI solutions at scale according to their specific requirements. Typically, AI stacks evolve by adding tools incrementally, which can lead to challenges in replicating, securing, and deploying prototypes in a production environment. Anaconda seamlessly integrates with the existing models, tools, cloud services, and infrastructure you utilize. AI Workspaces and Kilo by Anaconda provide developers with governed packages, models, and agents within their preferred tools. The AI Security & Guardrails framework thoroughly tests models, agents, and MCP connections prior to deployment, ensuring the application of safety measures during runtime. AI Orchestration enables the execution of consistent, traceable workflows from the development phase to production, while AI Artifacts offers access to over 19,000 validated Python packages, curated models, and MCPs. Anaconda is trusted by over 50 million users and is a foundational platform for 95% of the Fortune 500 companies.

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language No 
Natural Language Processing Yes 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Data Science

For over ten years, Anaconda has served as a reliable foundation for enterprise data science, boasting a user base exceeding 50 million. Data scientists benefit from access to more than 19,000 curated packages, reproducible conda environments, and integrated notebooks. Meanwhile, IT departments enjoy features such as centralized security measures, licensing policies, vulnerability monitoring, and Software Bill of Materials for all team installations. Kilo by Anaconda enhances this experience with AI agents that assist in data exploration, experimental runs, and code writing and debugging within environments like VS Code, JetBrains, the terminal, or Kilo Desktop, offering a selection of over 500 models. Once the analysis transitions to a production pipeline, AI Orchestration takes charge, executing it as a consistent and traceable workflow. Additionally, Anaconda packages are accessible via platforms like Snowflake Snowpark, Amazon SageMaker, and Microsoft Azure.

Access Control Yes 
Advanced Modeling Yes 
Audit Logs Yes 
Data Discovery No 
Data Ingestion No 
Data Preparation Yes 
Data Visualization Yes 
Model Deployment Yes 
Reports No 

Machine Learning

Machine learning development teams utilize Anaconda to streamline the process of transitioning from experiments to production without the need to recreate environments at each stage. AI Artifacts offers over 19,000 carefully curated Python packages, compiled from source with comprehensive documentation on dependencies, including NVIDIA CUDA packages that can be installed with a single command and support GPU acceleration. The capability to create reproducible environments ensures that a model trained on a personal laptop will perform identically on a larger cluster. With AI Orchestration, which is built on Metaflow, training and evaluation scripts can be transformed into consistent and traceable workflows that monitor models, their lineage, artifacts, resources, and associated costs. These workflows can be executed across various platforms, including cloud, hybrid, on-premises, and sovereign environments, allowing for seamless target switching without the need for code modification. Additionally, security scans and Software Bill of Materials (SBOMs) are provided to cover the open-source dependencies of your models.

Deep Learning Yes 
ML Algorithm Library Yes 
Model Training Yes 
Natural Language Processing (NLP) Yes 
Predictive Modeling Yes 
Statistical / Mathematical Tools Yes 
Templates Yes 
Visualization Yes 

ML Model Deployment

Numerous innovative models fail to make it to production due to the necessity of reconstructing environments and pipelines for each deployment target. Anaconda AI Orchestration simplifies this process by transforming machine learning projects into consistent, traceable workflows that seamlessly transition from development to production across various environments, including cloud, hybrid, on-premises, and sovereign setups. This platform enables you to change deployment targets without the need for reconstruction. It is built on Metaflow, a framework developed at Netflix that currently supports over 3,000 AI and ML projects and has successfully managed hundreds of millions of compute tasks. By creating reproducible environments using validated packages, Anaconda ensures that production remains aligned with development. Teams can monitor models, their lineage, artifacts, resources, and associated costs, while Enkrypt AI by Anaconda performs model validation before deployment and safeguards them during runtime.

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