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Description
Utilize your Mac's adapter to capture Wi-Fi traffic or employ compatible USB dongles for Zigbee and BLE traffic, while automatically launching Wireshark for thorough post-processing and analysis. The tool provides various flexible configuration options to meet the diverse needs of packet analysis and troubleshooting tasks. It seamlessly integrates with well-known cloud services like CloudShark and Packets, enabling automatic uploads, analysis, or sharing of your captures. Capturing Wi-Fi traffic is crucial for effective protocol analysis; whether addressing issues related to Wi-Fi connectivity, roaming, or configuration, or evaluating the performance of your Wi-Fi network, packet captures are indispensable. Airtool simplifies the process of capturing Wi-Fi packets, making it accessible to users. With its advanced functionalities, such as automatic packet slicing and capture file limits and rotation, Airtool is an essential resource for every wireless LAN expert, ensuring that they can effectively manage their network analysis needs.
Description
Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers.
It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network.
Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas.
It allows your support agents to see things from the customer’s perspective - almost as good a site visit.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$36.61 one-time payment
Free Trial
Free Version
Pricing Details
$55 - $75 /month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intuitibits
Country
United States
Website
www.intuitibits.com/products/airtool2/
Vendor Details
Company Name
Support Robotics
Founded
2017
Website
www.supportrobotics.com
Product Features
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback