Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilize your Mac's adapter to capture Wi-Fi traffic or employ compatible USB dongles for Zigbee and BLE traffic, while automatically launching Wireshark for thorough post-processing and analysis. The tool provides various flexible configuration options to meet the diverse needs of packet analysis and troubleshooting tasks. It seamlessly integrates with well-known cloud services like CloudShark and Packets, enabling automatic uploads, analysis, or sharing of your captures. Capturing Wi-Fi traffic is crucial for effective protocol analysis; whether addressing issues related to Wi-Fi connectivity, roaming, or configuration, or evaluating the performance of your Wi-Fi network, packet captures are indispensable. Airtool simplifies the process of capturing Wi-Fi packets, making it accessible to users. With its advanced functionalities, such as automatic packet slicing and capture file limits and rotation, Airtool is an essential resource for every wireless LAN expert, ensuring that they can effectively manage their network analysis needs.
Description
Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers.
It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network.
Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas.
It allows your support agents to see things from the customer’s perspective - almost as good a site visit.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$36.61 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
$55 - $75 /month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Intuitibits
Country
United States
Website
www.intuitibits.com/products/airtool2/
Vendor Details
Company Name
Support Robotics
Founded
2017
Website
www.supportrobotics.com
Product Features
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes