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Description
Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era.
Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.
Description
Established in 2019, Alpine IQ initially created an innovative solution aimed at overseeing customer data compliance across various state and provincial regulations. This foundational idea subsequently evolved into a comprehensive array of tools designed to enhance, segment, promote, and unify consumer interactions both online and in physical locations. The diverse offerings from Alpine include numerous interconnected components that efficiently integrate with high-risk industry-specific third-party services, enabling effective loyalty programs, mobile applications, automated marketing messages, referral initiatives, store review automation, in-store displays, and additional features to streamline customer engagement and retention. As a result, Alpine IQ has positioned itself as a leader in facilitating compliance while simultaneously enriching the consumer experience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amplitude
Yes
Azure Data Lake
No
BLAZE
No
Bluedot
Yes
Dauntless
No
Dispense
No
Drupal
Yes
Flourish Software
No
Google Analytics
Yes
Microsoft Azure
Yes
Integrations
Amplitude
No
Azure Data Lake
Yes
BLAZE
Yes
Bluedot
No
Dauntless
Yes
Dispense
Yes
Drupal
No
Flourish Software
Yes
Google Analytics
No
Microsoft Azure
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$45/m
Pricing is based on the products you wish to use and the features within those plans. It also is heavily dependent on your usage of marketing messages. However it does not have per store/ loyalty member/ or other fees competitors often implement.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Airship
Founded
2009
Country
United States
Website
www.airship.com
Vendor Details
Company Name
Alpine IQ
Founded
2016
Country
United States
Website
alpineiq.com
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
No
Text-to-Win
No
Push Notifications
A/B Testing
Yes
Analytics
Yes
Campaign Segmentation
Yes
Contextual Targeting
Yes
Device Targeting
No
Expiry Notifications
Yes
Geo Targeting
No
Mobile Notifications
Yes
Notification Scheduling
Yes
Visual Notifications
Yes
Web Notifications
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Cannabis
Administrative / HR Management
Yes
Business Management
Yes
CRM
Yes
Compliance Tracking
Yes
Cultivation Management
Yes
Delivery Management
Yes
Dispensary Management
Yes
Distribution
Yes
ERP
No
For Hemp & CBD
No
Inventory Management / Control
No
Lab Testing
No
Manufacturing
No
Payment Processing
No
Point of Sale (POS)
No
Reporting / Analytics
Yes
Retail Management
Yes
Sales Tracking
No
Seed to Sale
No
Supplier Management
No
Supply Chain Management
No
Toll Processing
No
Traceability
No
eCommerce / Online Ordering
No
