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Description
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Description
Cybells Dialer is an advanced software solution for call centers, equipped with a variety of enhanced functionalities. It stands out as an exceptional auto dialer for both outbound and inbound marketing campaigns. Among its robust features are the predictive dialer, preview dialer, auto dialer, and power dialer, all designed to optimize call efficiency. This auto dialer seamlessly integrates with your current CRM system, making it a versatile choice for businesses. The inclusion of Artificial Intelligence (AI) is crucial in modern business operations, as it significantly elevates customer interactions. Voice bots and chatbots are particularly effective AI tools that improve the overall customer experience. These AI-driven modules are not only multilingual but also designed to be intuitive and user-friendly. They can engage up to 1000 times more customers while keeping operational costs minimal. Additionally, the voice bots and chatbots provide enterprise-level efficiency and allow live agents to focus on more complex interactions in various languages. By incorporating integrated tools, access to a knowledge bank, and facilitating communication among employees during live interactions, businesses can empower their staff to deliver superior customer experiences and drive higher engagement levels. This comprehensive suite of features positions Cybells Dialer as a leader in the call center software market.
API Access
Has API
API Access
Has API
Integrations
Rokt Catalog
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Air AI
Founded
2022
Country
United States
Website
www.air.ai/
Vendor Details
Company Name
Cybells Technologies
Founded
2016
Country
Canada
Website
www.cybells.ca
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Shopping Cart
Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics