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Description
AimeReception is a cutting-edge software that serves as a virtual receptionist, capable of generating avatars that can see, listen, comprehend, and converse with users. This technology harnesses advanced artificial intelligence to create lifelike virtual humans. By automating a variety of reception desk duties such as greeting guests, directing them to meeting rooms, and providing information about the premises, AimeReception enhances office efficiency. It has the ability to recognize customer faces, ensuring that visitors are accurately escorted to their intended destinations. Acting as an efficient virtual office assistant, it streamlines everyday reception tasks and can connect users to an administrator when necessary. Additionally, it continuously improves its knowledge base and intelligence. The software employs a range of technologies including object recognition, semantic segmentation, face and gender/age recognition, optical character recognition (OCR), image retrieval, and predictive analytics based on visual data. Moreover, it utilizes natural language processing techniques such as tokenization, part-of-speech tagging, keyword extraction, synonym and antonym detection, and various forms of information extraction to enhance user interactions. By integrating these advanced features, AimeReception not only simplifies reception tasks but also provides a more engaging and interactive experience for users.
Description
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
API Access
Has API
API Access
Has API
Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aimesoft
Founded
2018
Country
United States
Website
www.aimesoft.com/aimereception.html
Vendor Details
Company Name
Numa
Founded
2019
Country
United States
Website
www.numa.com
