Average Ratings 3 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

AiSA-X is an advanced conversational AI platform designed to automate customer interactions through voice and chat agents. The platform enables businesses to manage customer support, lead generation, and sales communication with intelligent AI-powered assistants. These agents can handle both inbound and outbound voice calls, respond to queries, and guide customers through service processes. AiSA-X also provides AI chat agents that can engage website visitors, answer questions, and capture leads in real time. The system supports multiple use cases such as appointment booking, order confirmations, feedback collection, and payment reminders. Businesses can deploy AI agents across industries including eCommerce, healthcare, finance, hospitality, and education. Integrated analytics dashboards provide insights into customer interactions, performance metrics, and lead conversions. AiSA-X also supports CRM and API integrations, allowing businesses to connect the platform with existing systems. The platform offers customizable workflows and multilingual capabilities to support diverse customer needs. Overall, AiSA-X helps organizations automate communication processes and improve customer engagement.

Description

Whelp is an AI-based cloud service that provides faster and more personalized customer support. BPOs, call centers, outbound and inbound sales teams for airlines, healthcare, education and banking. All channels can be reached from one screen. Provide personalized support. Establish lasting customer relationships. Our chatbot can automate the capture of customer information when you aren't online. Use live chat to connect with valuable leads via your website. Engage in meaningful conversations in real-time with customers to increase loyalty. You can pick up where the customer left off, no need to repeat or recap. Your customers can access outstanding service wherever they are: voice, chat, SMS, email, and WhatsApp all from one screen. No plug-ins or add-ons are required. Your customers will be helped quickly by personalized and prompt support

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Bitly
Dropbox
Facebook
Facebook Messenger
FullContact
GIPHY
Google Drive
Instagram
Kik
Razorpay
Salesforce
Shopify
Stripe
Telegram
Twilio Voice
VK
Viber
WhatsApp
X (Twitter)

Integrations

Amazon Connect
Bitly
Dropbox
Facebook
Facebook Messenger
FullContact
GIPHY
Google Drive
Instagram
Kik
Razorpay
Salesforce
Shopify
Stripe
Telegram
Twilio Voice
VK
Viber
WhatsApp
X (Twitter)

Pricing Details

$50
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Vinsights Solutions

Founded

2023

Country

India

Website

aisa-x.ai/

Vendor Details

Company Name

Whelp

Founded

2019

Country

United States

Website

whelp.co

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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