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Description
AiEngage CRM is an all-encompassing customer relationship management tool tailored to assist businesses in capturing leads, automating their communications, and enhancing deal closures through a unified dashboard.
The platform streamlines the management of customer inquiries originating from various sources including websites, Facebook Ads, Google Ads, WhatsApp, and phone calls, effectively consolidating all interactions in one location. Companies can enhance their operational efficiency and boost customer satisfaction by automating processes such as WhatsApp messaging, email campaigns, follow-ups, appointment scheduling, lead assignment, and sales tracking.
Among its array of features, AiEngage CRM offers WhatsApp Business Automation, a Shared Team Inbox, Built-in Calling and Recording capabilities, Email Automation, Lead Management tools, Sales Pipeline Tracking, Task Management, Reporting and Analytics, as well as Workflow Automation. This comprehensive suite empowers businesses to streamline their processes and improve overall productivity.
Description
OmniGenX.Ai is an AI-powered customer engagement platform designed to enhance Salesforce by integrating it with WhatsApp, social media, websites, and email for seamless omnichannel communication. This platform automates key sales pipeline activities such as follow-ups, campaign management, appointment scheduling, and document sharing including contracts and invoices on WhatsApp. OmniGenX.Ai uses chatbots to capture leads from websites, manage customer queries, and escalate complex issues to live agents, improving customer support responsiveness. The 360° super admin dashboard offers full visibility into live customer conversations, agent performance metrics, and real-time analytics for better business decision-making. Users benefit from advanced automation capabilities like personalized bulk messaging, task automation, and Outlook calendar sync, all configured without coding. Built as a 100% Salesforce-native solution, OmniGenX.Ai leverages AWS SageMaker for AI-powered insights while maintaining robust security controls. The platform supports industries including real estate, healthcare, finance, retail, and IT, adapting easily to diverse business needs. With flexible pricing and 24/7 support, OmniGenX.Ai ensures businesses stay connected to customers anytime, anywhere.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Salesforce
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AiTrillion
Founded
2026
Country
India
Website
www.aiengagecrm.com
Vendor Details
Company Name
Texve
Founded
2023
Country
United States
Website
texve.com
Product Features
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content