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ease
features
design
support

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Description

Agot tackles significant challenges faced by restaurant operators, such as ensuring order precision, minimizing food waste, and enhancing service speed. Utilizing advanced computer vision technology, we monitor restaurant workflows, offering immediate prompts to staff and producing insightful analytics. Agot detects the items being cooked in the kitchen and sends real-time corrective notifications to line employees, guaranteeing that each dish is made to perfection down to the specific ingredients and packaged correctly. Additionally, Agot generates up-to-date preparation timelines based on fluctuating demand forecasts, which consider customer activity both in-house and at the drive-thru, along with available ready-to-sell stock. The platform also monitors customer experiences in-store and at the drive-thru, delivering timely alerts to help reduce long wait times. Key performance indicators tracked include drive-offs, guest bounces, wait durations, and dwell times, among others, allowing for continuous improvement in service efficiency. By addressing these various aspects, Agot ultimately aims to enhance the overall dining experience for customers.

Description

Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

IBM watsonx Code Assistant
IBM watsonx.ai

Integrations

IBM watsonx Code Assistant
IBM watsonx.ai

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Agot

Founded

2019

Country

United States

Website

agot.ai

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/watsonx-orders

Product Features

Alternatives

Alternatives

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PAR

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