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Description
Agot tackles significant challenges faced by restaurant operators, such as ensuring order precision, minimizing food waste, and enhancing service speed. Utilizing advanced computer vision technology, we monitor restaurant workflows, offering immediate prompts to staff and producing insightful analytics. Agot detects the items being cooked in the kitchen and sends real-time corrective notifications to line employees, guaranteeing that each dish is made to perfection down to the specific ingredients and packaged correctly. Additionally, Agot generates up-to-date preparation timelines based on fluctuating demand forecasts, which consider customer activity both in-house and at the drive-thru, along with available ready-to-sell stock. The platform also monitors customer experiences in-store and at the drive-thru, delivering timely alerts to help reduce long wait times. Key performance indicators tracked include drive-offs, guest bounces, wait durations, and dwell times, among others, allowing for continuous improvement in service efficiency. By addressing these various aspects, Agot ultimately aims to enhance the overall dining experience for customers.
Description
Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.
API Access
Has API
API Access
Has API
Integrations
IBM watsonx Code Assistant
IBM watsonx.ai
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Agot
Founded
2019
Country
United States
Website
agot.ai
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/watsonx-orders