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Description
Streamline your email and SMS marketing strategies to maintain a strong connection with guests throughout their entire experience. Whether your communication is initiated upon reservation, during check-in or check-out, or as part of a broader automated marketing campaign, you can ensure that every interaction feels customized and relevant to the recipient. By delivering tailored content and exclusive offers, each message resonates with the unique characteristics, history, and preferences of the guest, creating valuable opportunities for both service enhancement and revenue generation. With a user-friendly, robust message editor, you can effortlessly design promotional templates that reflect your brand, utilizing a straightforward drag-and-drop system that ensures optimal display on both mobile and desktop devices. This cloud-based, user-friendly property management system empowers you to prioritize personal connections with guests, ultimately driving revenue growth, improving occupancy rates and inventory control, lowering operational costs, and enhancing overall satisfaction for both your brand and your guests. By leveraging technology to personalize guest interactions, you can transform the standard hospitality experience into something truly memorable.
Description
HotelSmarters is an innovative middleware platform for the hospitality industry that aims to convert in-room televisions and guest mobile devices into interactive hubs for a personalized guest experience. This platform allows hotels to send welcome messages in multiple languages, promote additional services and upgrades such as spa treatments and dining options directly through the TV, and facilitates ecommerce transactions for guest purchases. It also integrates seamlessly with property management systems to showcase billing information and service statuses while offering features such as self check-in/out, mobile key access, and digital signage. By capturing valuable analytics on guest behavior, the system is designed to optimize hotel operations and enhance revenue. Furthermore, HotelSmarters combines elements of tailored guest engagement, flexible ordering of remote services, integrated payment solutions, and effective content delivery, all aimed at significantly improving guest satisfaction while driving profitability for the property. In this way, it not only enriches the guest experience but also streamlines hotel management processes.
API Access
Has API
API Access
Has API
Integrations
Agilysys Stay
rGuest Express
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$3.99 per room
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Agilysys
Founded
1963
Country
United States
Website
www.agilysys.com/en/solutions/by-products/agilysys-digital-marketing/
Vendor Details
Company Name
HotelSmarters
Founded
2023
Country
United States
Website
hotelsmarters.com
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win