Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
After Hours Line is designed to assist home service businesses in retaining emergency jobs that may otherwise be lost after traditional working hours. Specifically tailored for industries such as plumbing, HVAC, electrical work, restoration services, locksmithing, garage door repair, and other trades, AfterHoursLine offers round-the-clock call answering, evaluates emergency situations, and directs urgent calls to available technicians, ensuring that critical customer needs are addressed promptly while non-urgent inquiries are documented for later action. Rather than allowing calls during the late evening, weekends, or holidays to go unanswered or land in voicemail, AfterHoursLine professionally engages with callers, gathers essential information, determines the nature of the emergency, and connects urgent cases with the appropriate on-call personnel. This approach enables home service companies to secure more opportunities, maintain their professional image, minimize disruptive technician calls, and enhance the overall customer experience without the need for a dedicated overnight office team. By utilizing AfterHoursLine, businesses can ensure they never miss an urgent call again, ultimately leading to increased customer satisfaction and loyalty.
Description
For over 46 years, businesses have relied on JAM for their call handling needs. With a remarkable number of 5-star reviews, outpacing any other answering service in the UK by threefold, JAM offers a dedicated team of professional PAs available around the clock, every day of the year. The services provided are tailored to meet individual business requirements, including call transfers, order processing, and appointment scheduling. This solution allows companies to enhance their professional image without incurring the expenses associated with maintaining a physical office. Additional services like mail forwarding, access to meeting rooms, and registered addresses are offered at highly competitive rates. Whether your clients require support outside of regular hours or you need urgent assistance from an engineer, our team is prepared to handle essential tasks efficiently. You deserve more than just standard service; choose JAM, where building meaningful relationships with clients is our priority. We take great pride in the positive feedback and testimonials we receive, reflecting our commitment to excellence. Ultimately, partnering with JAM means ensuring that your business's unique needs are met with the highest level of care and professionalism.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
tldraw
Pricing Details
$300/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
After Hours Line
Founded
2025
Country
United States
Website
afterhoursline.com
Vendor Details
Company Name
JAM
Country
United Kigndom
Website
www.jam.co.uk
Product Features
Product Features
Alternatives
No Alternatives