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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

After Hours Line is designed to assist home service businesses in retaining emergency jobs that may otherwise be lost after traditional working hours. Specifically tailored for industries such as plumbing, HVAC, electrical work, restoration services, locksmithing, garage door repair, and other trades, AfterHoursLine offers round-the-clock call answering, evaluates emergency situations, and directs urgent calls to available technicians, ensuring that critical customer needs are addressed promptly while non-urgent inquiries are documented for later action. Rather than allowing calls during the late evening, weekends, or holidays to go unanswered or land in voicemail, AfterHoursLine professionally engages with callers, gathers essential information, determines the nature of the emergency, and connects urgent cases with the appropriate on-call personnel. This approach enables home service companies to secure more opportunities, maintain their professional image, minimize disruptive technician calls, and enhance the overall customer experience without the need for a dedicated overnight office team. By utilizing AfterHoursLine, businesses can ensure they never miss an urgent call again, ultimately leading to increased customer satisfaction and loyalty.

Description

For over 46 years, businesses have relied on JAM for their call handling needs. With a remarkable number of 5-star reviews, outpacing any other answering service in the UK by threefold, JAM offers a dedicated team of professional PAs available around the clock, every day of the year. The services provided are tailored to meet individual business requirements, including call transfers, order processing, and appointment scheduling. This solution allows companies to enhance their professional image without incurring the expenses associated with maintaining a physical office. Additional services like mail forwarding, access to meeting rooms, and registered addresses are offered at highly competitive rates. Whether your clients require support outside of regular hours or you need urgent assistance from an engineer, our team is prepared to handle essential tasks efficiently. You deserve more than just standard service; choose JAM, where building meaningful relationships with clients is our priority. We take great pride in the positive feedback and testimonials we receive, reflecting our commitment to excellence. Ultimately, partnering with JAM means ensuring that your business's unique needs are met with the highest level of care and professionalism.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

tldraw

Integrations

tldraw

Pricing Details

$300/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

After Hours Line

Founded

2025

Country

United States

Website

afterhoursline.com

Vendor Details

Company Name

JAM

Country

United Kigndom

Website

www.jam.co.uk

Product Features

Alternatives

No Alternatives

Alternatives

Verbatim Reviews

Verbatim

Verbatim Telephone Answering Service