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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Afilnet is a comprehensive cloud communications solution designed for businesses to facilitate the sending of customer messages and notifications. Teams can utilize the web interface or REST API to initiate bulk SMS campaigns, dispatch transactional messages and one-time passwords, while also monitoring delivery outcomes. In addition to SMS, the platform supports certified email, voice messaging, and WhatsApp Business interactions. Users have the ability to organize contacts, create templates and campaigns, automate various workflows, and integrate the platform seamlessly with e-commerce systems and other business applications using plugins and API tools. Common applications of Afilnet include promotional campaigns, updates on orders and appointments, reminders, customer service notifications, and authentication processes. The platform ensures international messaging capabilities, though SMS availability and pricing may differ based on the destination and volume of messages sent. By offering a multi-channel approach, Afilnet empowers organizations to effectively manage their outbound customer communications. Ultimately, Afilnet streamlines the process of connecting with customers, enhancing engagement and operational efficiency.

Description

Establish immediate interactions with clients using Chatbox, a messaging platform hosted in the cloud. This tool enables users to oversee communication through Facebook Messenger, live chat, and SMS channels. Additionally, Chatbox can seamlessly connect with various customer relationship management (CRM) systems such as Oracle Service Cloud and Salesforce. Furthermore, it allows users to tailor messages by incorporating customer information, including their name, age, and address, enhancing the personalization of interactions. By leveraging these features, businesses can improve their engagement strategies significantly.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ApiX-Drive Yes 
Oracle Service No 
Salesforce No 
Slack No 
Ytel No 
Zapier Yes 

Integrations

ApiX-Drive No 
Oracle Service Yes 
Salesforce Yes 
Slack Yes 
Ytel Yes 
Zapier No 

Pricing Details

Prepaid pay-as-you-go charges vary by destination and message volume; credits do not expire. SMS has no activation or maintenance fees, and volume discounts are available. Certified messaging is priced separately.
Free Trial Yes 
Free Version No 

Pricing Details

$35.00/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Afilnet

Founded

2004

Country

Spain

Website

www.afilnet.com/en/

Vendor Details

Company Name

Chatbox

Founded

2015

Country

United States

Website

chatbox.com

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win Yes 

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