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Description
Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience.
The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site.
Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.
Description
Moovit provides innovative Mobility as a Service (MaaS) solutions that facilitate the implementation of MaaS for cities, transit agencies, campuses, and corporations through a variety of resources, such as customized mobility applications, mobile payment systems, urban mobility insights, and both on-demand and scheduled transit services. Their branded and co-branded applications, built on the leading urban mobility platform, enhance the rider experience by delivering a comprehensive MaaS journey that includes real-time arrival information, service notifications, and a variety of mobility options, along with seamless mobile fare integration. This approach not only conserves time and resources but also ensures that customers receive top-tier service quality. Additionally, Moovit’s white-label application is grounded in their established native and web transit applications and is supported by a robust server infrastructure, which is engineered for unlimited scalability and can accommodate hundreds of millions of users globally without experiencing downtime. This commitment to reliability and user satisfaction positions Moovit as a leader in transforming urban mobility into a more accessible and efficient experience for all.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Wabtec
Founded
1869
Country
United States
Website
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis
Vendor Details
Company Name
Moovit
Founded
2012
Country
Israel
Website
moovit.com
Product Features
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling
Product Features
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling