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Description
AdroitVault serves as a SaaS solution for enterprises seeking to incorporate AI functionalities on their websites without the necessity of developing their own technological infrastructure.
Our AI chatbot, Adroit, can be easily integrated through a simple line of code; it requires you to connect your existing resources—such as web pages, PDFs, FAQs, or product information in a CSV format—allowing the bot to provide round-the-clock assistance to visitors based on authentic business data.
Users can engage with your catalog through chat, submit their contact information for potential follow-ups, and your team has the capability to step in and manage any interaction directly from the inbox when human intervention is required.
Additionally, we provide Vault, a project-specific document storage solution featuring full-text search capabilities for teams seeking a consolidated space for their files and AI-enhanced support.
Adroit comes equipped with version-controlled AI instructions, conversation analytics, and access via REST API and WebSocket, along with support for webhooks and Meta (Facebook/Instagram) integration.
Our pricing model is credit-based, beginning with a free plan, and offering a Pro tier starting at €9.99 per month, making it accessible for various business sizes and needs.
Description
Supportifier is a cloud-based customer service and help-desk solution designed for small to medium-sized businesses, including those in e-commerce, services, and SaaS sectors. It transforms existing documents, website content, FAQs, and historical support tickets into a comprehensive knowledge base that teams can utilize before sharing it through a public help center, an AI-enhanced contact form, live chat, a collaborative support inbox, and a customer portal. Customers have the ability to find published solutions, access pertinent help before submitting inquiries, or escalate conversations to an agent when needed. The system's inbox efficiently organizes tickets by owner and status, adheres to response-time goals, and offers AI-generated draft responses for staff to assess. Connections to business systems can enrich customer or order information, while the documented API and webhook capabilities facilitate custom workflows. This service operates on a Software as a Service (SaaS) model, featuring annual pricing plans along with tailored onboarding and integration services. Furthermore, Supportifier aims to enhance user experience by continuously adapting its features based on customer feedback and evolving business needs.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Gmail
No
Magento
No
Microsoft 365
No
Microsoft Dynamics 365 Business Central
No
Shopify
No
Stripe
No
Integrations
Gmail
Yes
Magento
Yes
Microsoft 365
Yes
Microsoft Dynamics 365 Business Central
Yes
Shopify
Yes
Stripe
Yes
Pricing Details
$10/month
Free Trial
Yes
Free Version
Yes
Pricing Details
SEK 79,000/year
Starts at SEK 79,000 per year for the smallest customers. Annual invoicing in advance. Platform and operation are priced by agreed scope and volume; rollout and knowledge work are one-off costs, and integrations may have separate ongoing costs. Each arrangement is quoted separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AdroitVault
Founded
2025
Country
Bulgaria
Website
adroitvault.app
Vendor Details
Company Name
Successifier AB
Country
Sweden
Website
www.supportifier.se/en/customer-portal
Product Features
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No