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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AdroitVault serves as a SaaS solution for enterprises seeking to incorporate AI functionalities on their websites without the necessity of developing their own technological infrastructure. Our AI chatbot, Adroit, can be easily integrated through a simple line of code; it requires you to connect your existing resources—such as web pages, PDFs, FAQs, or product information in a CSV format—allowing the bot to provide round-the-clock assistance to visitors based on authentic business data. Users can engage with your catalog through chat, submit their contact information for potential follow-ups, and your team has the capability to step in and manage any interaction directly from the inbox when human intervention is required. Additionally, we provide Vault, a project-specific document storage solution featuring full-text search capabilities for teams seeking a consolidated space for their files and AI-enhanced support. Adroit comes equipped with version-controlled AI instructions, conversation analytics, and access via REST API and WebSocket, along with support for webhooks and Meta (Facebook/Instagram) integration. Our pricing model is credit-based, beginning with a free plan, and offering a Pro tier starting at €9.99 per month, making it accessible for various business sizes and needs.

Description

Supportifier is a cloud-based customer service and help-desk solution designed for small to medium-sized businesses, including those in e-commerce, services, and SaaS sectors. It transforms existing documents, website content, FAQs, and historical support tickets into a comprehensive knowledge base that teams can utilize before sharing it through a public help center, an AI-enhanced contact form, live chat, a collaborative support inbox, and a customer portal. Customers have the ability to find published solutions, access pertinent help before submitting inquiries, or escalate conversations to an agent when needed. The system's inbox efficiently organizes tickets by owner and status, adheres to response-time goals, and offers AI-generated draft responses for staff to assess. Connections to business systems can enrich customer or order information, while the documented API and webhook capabilities facilitate custom workflows. This service operates on a Software as a Service (SaaS) model, featuring annual pricing plans along with tailored onboarding and integration services. Furthermore, Supportifier aims to enhance user experience by continuously adapting its features based on customer feedback and evolving business needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Gmail No 
Magento No 
Microsoft 365 No 
Microsoft Dynamics 365 Business Central No 
Shopify No 
Stripe No 

Integrations

Gmail Yes 
Magento Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 Business Central Yes 
Shopify Yes 
Stripe Yes 

Pricing Details

$10/month
Free Trial Yes 
Free Version Yes 

Pricing Details

SEK 79,000/year
Starts at SEK 79,000 per year for the smallest customers. Annual invoicing in advance. Platform and operation are priced by agreed scope and volume; rollout and knowledge work are one-off costs, and integrations may have separate ongoing costs. Each arrangement is quoted separately.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AdroitVault

Founded

2025

Country

Bulgaria

Website

adroitvault.app

Vendor Details

Company Name

Successifier AB

Country

Sweden

Website

www.supportifier.se/en/customer-portal

Product Features

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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