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Description
Enable your entire team to maintain close connections with customers by facilitating the creation of products that truly resonate with them. You dedicate substantial time engaging with customers over the phone, ensuring that each moment is utilized effectively. Monitor every follow-up to guarantee that nothing slips through the cracks. Analyze both speaker dynamics and sentiment to refine your sales pitch. The automatic extraction of feedback helps identify patterns across various calls. You can upload call scripts to monitor responses to key questions. Highlight and share significant moments from calls for easy access. Relay product feedback directly sourced from customer conversations. Clarity enhances your Linear tickets by providing essential customer context. After each call, send notes and highlights to Slack to keep your team aligned. Clarity efficiently captures requests, pain points, and other vital information. Every piece of feedback from customers is tracked to ensure no opportunity is missed. Feedback is compiled into observable trends, allowing for the identification of potential opportunities. Additionally, insights are gathered from multiple conversations rather than just isolated calls, leading to a more comprehensive understanding of customer needs. By fostering this approach, your team can adapt and respond more effectively to evolving customer demands.
Description
THE WHAT:
Evermuse is an AI guide that transforms customer conversations into roadmap insights, helping you create stronger products, faster.
THE WHY:
• Roadmapping is often slow, fragmented, and subjective.
• Sales and CS calls remain a closed loop for Product teams.
• Product teams end up leaning on broad AI tools and basic call notes that aren’t tailored to their needs.
THE HOW:
Evermuse captures Sales, CS, and Product team interactions with customers through file uploads, direct meeting recordings, and integrations with existing call recorders.
It then distills those calls into the signals Product cares about (like requirements, friction points, standout quotes, and sentiment), organizing and tallying them by frequency.
Evermuse compiles those signals into fully referenced opportunities your team can use in roadmap planning.
Finally, Evermuse lets you query your complete dataset of customer calls with an AI-driven chat, so you can surface insights on demand.
API Access
Has API
API Access
Has API
Integrations
Google Meet
Zoom
Asana
Chorus by ZoomInfo
Gong
Jira
Linear
Microsoft Teams
Slack
monday dev
Integrations
Google Meet
Zoom
Asana
Chorus by ZoomInfo
Gong
Jira
Linear
Microsoft Teams
Slack
monday dev
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$100/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Clarity
Website
www.adoptclarity.com
Vendor Details
Company Name
Evermuse
Founded
2024
Country
United States
Website
evermuse.com
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback