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Description
Enable your entire team to maintain close connections with customers by facilitating the creation of products that truly resonate with them. You dedicate substantial time engaging with customers over the phone, ensuring that each moment is utilized effectively. Monitor every follow-up to guarantee that nothing slips through the cracks. Analyze both speaker dynamics and sentiment to refine your sales pitch. The automatic extraction of feedback helps identify patterns across various calls. You can upload call scripts to monitor responses to key questions. Highlight and share significant moments from calls for easy access. Relay product feedback directly sourced from customer conversations. Clarity enhances your Linear tickets by providing essential customer context. After each call, send notes and highlights to Slack to keep your team aligned. Clarity efficiently captures requests, pain points, and other vital information. Every piece of feedback from customers is tracked to ensure no opportunity is missed. Feedback is compiled into observable trends, allowing for the identification of potential opportunities. Additionally, insights are gathered from multiple conversations rather than just isolated calls, leading to a more comprehensive understanding of customer needs. By fostering this approach, your team can adapt and respond more effectively to evolving customer demands.
Description
Convin's AI-powered Conversation Intelligence Software makes it easier for sales teams to understand calls and close more business every day. Convin records your customer phone and video calls, and maps them with your CRM to provide an in-depth analysis. Convin then converts voice and video calls to text, and analyzes what is being said. Artificial Intelligence allows it to automatically decode topics, questions and action items. Convin's analysis will uncover some "not so obvious" insights that will allow you to make data-driven decisions and ultimately lead to more deal closures. You can learn what is being discussed at different stages of meetings, and you can use the data effectively for coaching your sales team. Convin helps sales teams understand market sentiments and customer requirements. This will help them get closer to the market. Find out what top sales reps do differently than the rest. Transform your team to become a quota-crushing engine.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Meet
Yes
Zoom
Yes
Aircall
No
Dialpad Connect
No
Dialpad Support
No
Freshsales
No
Google Calendar
No
HubSpot CRM
No
HubSpot Customer Platform
No
Out Of The Blue
Yes
Integrations
Google Meet
Yes
Zoom
Yes
Aircall
Yes
Dialpad Connect
Yes
Dialpad Support
Yes
Freshsales
Yes
Google Calendar
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Out Of The Blue
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Clarity
Website
www.adoptclarity.com
Vendor Details
Company Name
Convin
Founded
2020
Country
India
Website
convin.ai/
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
No
Conversation Intelligence
AI Insights
Yes
Account Health Alerts
Yes
Call Analytics
Yes
Call Recording
Yes
Call Recording Cloud Storage
Yes
Call Snippets
Yes
Call Transcription
Yes
Call/Meeting Sharing
Yes
Sales Coaching
Yes
Topic Tags
Yes
Topic-Based Analytics
Yes
Video Conferencing Analytics
Yes
Win/Loss Analysis
Yes
Revenue Intelligence
Actionable Insights
Yes
Alerts / Notifications
Yes
CRM Interactions
Yes
Call Scoring
Yes
Conversation Intelligence
Yes
Dashboard
Yes
Email/Message Interactions
Yes
Market Intelligence
Yes
Phone Call Interactions
Yes
Pipeline Visibility
Yes
Sales Coaching
Yes
Video Call Interactions
Yes
Sales Coaching
Assessments
Yes
Audio / Video Conferencing
Yes
Built-In Course Authoring
Yes
Call Recording
Yes
Gamification
Yes
Goal Setting / Tracking
Yes
Learning Plans
No
Onboarding
No
Performance Metrics
No
Sales Enablement
Collaboration
No
Contact Management
No
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
No
Meeting Management
No
Performance Management
Yes
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
Yes
Transcription
AI / Machine Learning
No
Annotations
No
Audio/Video File Upload
No
Automatic Transcription
No
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
No
Multi-Language Support
No
Natural Language Processing (NLP)
No
Playback Controls
No
Speech Recognition
No
Subtitles
No
Text Editor
No
Timecoding
No
