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Average Ratings 0 Ratings
Description
Adobe Customer Journey Analytics connects customer identities and interactions across channels, devices, and time for fast, holistic analyses that deliver accessible and precise customer insights. With powerful, flexible data frameworks, businesses can ingest, process, and unify all types of customer data — online and offline — enabling sophisticated analytics that reveal insights in seconds.
By linking IDs from multiple channels and devices into a single unified profile, Customer Journey Analytics enables unlimited analysis of any data point across diverse channels without the need for SQL coding. Report-time processing delivers cross-channel insights within seconds, empowering teams to make informed decisions in the moment rather than waiting weeks for static reports.
A patented data governance framework provides governance capabilities that protect customer data — including data labeling, consent management, and role-based permissions — ensuring AI-driven insights don't expose sensitive customer information and helping marketing data remain compliant as privacy policies evolve. Teams can then support compliant personalization and engagement strategies by activating insights directly in Adobe Real-Time CDP and Journey Optimizer.
Generative AI and machine learning tools streamline analysis across billions of data points, automating segmentation, attribution, and propensity modeling to accelerate insight discovery and improve decision-making across the full customer journey.
Description
We collaborate with numerous SaaS companies, which gives us insight into how data often becomes scattered across various platforms. HockeyStack stands out as the sole solution that enables you to gather and unify all your data seamlessly in one location. Discover the processes behind closed deals, monitor user interactions on your website, and analyze product utilization effectively. Utilize our advanced filters to pinpoint the specific accounts or visitors you need to track. By hovering over the chart, you can view the counts corresponding to each moment in time, providing a clear visual representation of your data. When your selected date range is just one day, the data points reflect hourly intervals, while ranges spanning from one day to a month will show daily data points, and anything over a month will display monthly data points. Additionally, the sources table categorizes sessions based on referrers, UTM campaigns, and referrals, ensuring comprehensive tracking. Moreover, all ads are automatically monitored through UTM parameters, facilitating easy access to performance metrics in this table. This level of detail empowers you to make informed decisions based on real-time insights.
API Access
Has API
API Access
Has API
Integrations
Adobe Analytics
Adobe Experience Cloud
Adobe Experience Platform
Adobe Journey Optimizer
Adobe Real-Time CDP
Adobe Target
Amazon S3
Chargebee
Close
Crisp
Integrations
Adobe Analytics
Adobe Experience Cloud
Adobe Experience Platform
Adobe Journey Optimizer
Adobe Real-Time CDP
Adobe Target
Amazon S3
Chargebee
Close
Crisp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$399 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Adobe
Founded
1982
Country
United States
Website
business.adobe.com/products/customer-journey-analytics/adobe-customer-journey-analytics.html
Vendor Details
Company Name
HockeyStack
Country
Turkey
Website
hockeystack.com
Product Features
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Product Features
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Marketing Attribution
Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking