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Description
Adobe Customer Journey Analytics connects customer identities and interactions across channels, devices, and time for fast, holistic analyses that deliver accessible and precise customer insights. With powerful, flexible data frameworks, businesses can ingest, process, and unify all types of customer data — online and offline — enabling sophisticated analytics that reveal insights in seconds.
By linking IDs from multiple channels and devices into a single unified profile, Customer Journey Analytics enables unlimited analysis of any data point across diverse channels without the need for SQL coding. Report-time processing delivers cross-channel insights within seconds, empowering teams to make informed decisions in the moment rather than waiting weeks for static reports.
A patented data governance framework provides governance capabilities that protect customer data — including data labeling, consent management, and role-based permissions — ensuring AI-driven insights don't expose sensitive customer information and helping marketing data remain compliant as privacy policies evolve. Teams can then support compliant personalization and engagement strategies by activating insights directly in Adobe Real-Time CDP and Journey Optimizer.
Generative AI and machine learning tools streamline analysis across billions of data points, automating segmentation, attribution, and propensity modeling to accelerate insight discovery and improve decision-making across the full customer journey.
Description
Clicky delivers real-time web analytics with exceptional detail, tracking individual visitors and their actions while filtering out bots and spam, complete with heatmaps and on-site analytics, along with uptime monitoring and much more. It stands out as the premier solution for real-time analytics. Through our white label service, you are empowered to brand the product as your own and sell it to your clients at a price you determine. This branding includes the ability to customize your company name, product name, domain name, logo, and certain UI aspects like color schemes. Additionally, an API is provided that allows you to automate the user and site registration workflow entirely. Clicky's white label service is hosted, relieving you of the burdens associated with server maintenance and updates. Every feature available in Clicky is included in the white label offering, with the exception of uptime monitoring, which cannot be rebranded due to its association with a third-party service. When Clicky introduces new features, your white label instance will receive these enhancements simultaneously, ensuring you are always up to date with the latest offerings. This seamless integration allows for a consistently high-quality experience for both you and your customers.
API Access
Has API
API Access
Has API
Integrations
Adobe Analytics
Adobe Experience Cloud
Adobe Experience Platform
Adobe Journey Optimizer
Adobe Real-Time CDP
Adobe Target
Amazon S3
Drupal
GetTerms
Google Cloud AI Infrastructure
Integrations
Adobe Analytics
Adobe Experience Cloud
Adobe Experience Platform
Adobe Journey Optimizer
Adobe Real-Time CDP
Adobe Target
Amazon S3
Drupal
GetTerms
Google Cloud AI Infrastructure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$79.99 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Adobe
Founded
1982
Country
United States
Website
business.adobe.com/products/customer-journey-analytics/adobe-customer-journey-analytics.html
Vendor Details
Company Name
Clicky
Founded
2006
Country
United States
Website
clicky.com
Product Features
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Product Features
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking