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Description
AdminGloves SSPR is a fully self-hosted, self-service password reset solution built for Microsoft Active Directory. By empowering employees to securely unlock accounts and reset passwords independently, it eliminates routine helpdesk bottlenecks and keeps teams moving.
Core Features
AD Integration & Windows Logon: Syncs natively with on-premises Active Directory, allowing users to reset credentials directly from the Windows lock screen without needing secondary access.
Mobile Recovery: Dedicated iOS and Android apps enable secure account recovery from any location.
Advanced Multi-Factor Authentication (MFA): Verifies identity using Passkeys, Windows Hello, FIDO2 security keys, Mobile/Email OTP, TOTP, or security questions, with support for 20+ authenticator apps.
SSO IdP Support: Functions as a Single Sign-On Identity Provider to streamline access.
Compliance & Reporting: Built-in admin dashboard tracks every reset and unlock attempt with detailed audit logs, generating HIPAA and GDPR compliance reports.
Self-Hosted Security: A 100% on-premises deployment ensures zero third-party cloud exposure and complete data sovereignty.
Rapid Setup: Installs and configures in under 30 minutes without modifying existing domain architecture.
Pricing
Free Tier: $0 for up to 500 users
Educational Plan: Free for qualifying institutions
Business (Tier 1): $699 for up to 2,000 users
Business (Tier 2): $1,499 for up to 5,000 users
Enterprise Plan: Custom quote for more than 5,000 users
Description
Password reset requests at the service desk present a significant opportunity for hackers to take advantage of security weaknesses. When there is no self-service password reset option available, it becomes essential for the service desk agent to confirm the identity of the caller before granting a new password. The Secure Service Desk application offers organizations a way to implement robust user verification procedures at the service desk. By utilizing this tool, you can mitigate risks associated with social engineering attacks and enhance your overall IT security framework. Traditionally, user verification at the service desk hinges on static information stored in Active Directory, and standard security questions such as "What is your employee ID?" can be easily obtained by cybercriminals through well-planned social engineering strategies. With the implementation of Secure Service Desk, you can verify user accounts using existing data in Active Directory that extends beyond simple knowledge-based authentication, thereby strengthening your defense against identity fraud. This comprehensive approach not only protects user accounts but also cultivates a more secure organizational environment.
API Access
Has API
API Access
Has API
Integrations
Active Directory
MSG91
Microsoft Graph
Microsoft SMTP Service
Twilio Messaging
Integrations
Active Directory
MSG91
Microsoft Graph
Microsoft SMTP Service
Twilio Messaging
Pricing Details
$699/year/2000 users
Free Tier is available with limited users capacity up to 500 users.
Educational Institutions : Claim a 100% free lifetime license with unlimited users for your educational institutions( school or university or college).
Free Trial: 14-day trial available at our website to scale with your organization user's capacity and performance.
Free Tier $0/500 Users
Business plan covers Up to 2,000 Users: $699 / year.
Corporate plan covers Up to 5,000 Users: $1,499 / year.
Enterprise Plan: Custom quotes for more than 5000 users and offering unlimited users tier for large enterprise.
Educational Institutions : Claim a 100% free lifetime license with unlimited users for your educational institutions( school or university or college).
Free Trial: 14-day trial available at our website to scale with your organization user's capacity and performance.
Free Tier $0/500 Users
Business plan covers Up to 2,000 Users: $699 / year.
Corporate plan covers Up to 5,000 Users: $1,499 / year.
Enterprise Plan: Custom quotes for more than 5000 users and offering unlimited users tier for large enterprise.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AdminGloves Private Limited
Founded
2025
Country
India
Website
www.admingloves.com
Vendor Details
Company Name
Specops Software
Founded
2001
Country
Sweden
Website
specopssoft.com/support/en/secure-service-desk/overview.htm
Product Features
Self-Service Password Reset (SSPR)
Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal