Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The initial moments of an incident response are vital for ensuring safety. Consequently, public safety organizations require Mobile Data Terminal (MDT) software that allows them to reach incidents swiftly and securely, equipped with crucial information. Adashi FirstResponse MDT stands out as an innovative emergency response software solution. Its interactive interface enables first responders to access essential data, such as navigation aids, pre-plans, and customized map layers, right when they need it most. This distinctive incident response software equips public safety teams with all the necessary information for a rapid, coordinated, and intelligent response. Specifically designed for the everyday tasks of emergency service personnel, our MDT software offers a unique interface that consolidates all critical information into a single dashboard. This eliminates the hassle of switching between maps or navigating through various screens while in transit. By streamlining access to vital data, we enhance the effectiveness of emergency responses.
Description
WebFirst serves as RTI's eCRM solution designed for both customers and partners, offering a web-based platform where users can tap into a repository of solutions for frequently encountered issues, monitor the progress of ongoing incidents, and submit new support requests. This system streamlines communication, accelerates the reporting process, and grants access to essential information and assistance at all hours, alleviating the need for additional staffing costs. With appropriate access permissions, customers can view a selected range of information that is typically reserved for internal staff, allowing for tailored visibility and interaction. Users have the ability to see their own active and recently resolved incidents, enabling them to track their status and optionally provide updates or messages related to those incidents. Additionally, they can download documents, files, and fixes made available through the File Download Manager feature of CustomerFirst, enhancing their ability to resolve issues efficiently. Overall, WebFirst not only improves customer satisfaction by providing self-service options, but also strengthens the relationship between RTI and its users through transparent and effective communication channels.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Adashi Systems
Founded
2004
Country
United States
Website
www.adashi.com/mdt-software/
Vendor Details
Company Name
RTI Software
Website
www.rti-software.com/webfirst.html
Product Features
Law Enforcement
Case Management
No
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
No
Dispatching
Yes
Evidence Management
No
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
Yes
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
Yes
Self Service Portal
No