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Average Ratings 0 Ratings

Total
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design
support

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Description

Harnessing data to anticipate and guide decisions is essential for effective service operations. Envision a scenario where every choice made is increasingly precise, timely, and strategically planned, resulting in countless small advantages every moment of the day—all accessible to your leadership team. The landscape of traditional workforce management is undergoing significant transformation, giving way to the era of Decision Intelligence. Our clientele understands that uncovering and optimizing their latent capacity can lead to reduced overtime costs, fewer temporary hires, balanced workloads within teams, compliance with service level agreements, enhanced employee wellbeing, and efficient scaling during peak periods. Remarkably, with decision intelligence, they can achieve all of this continuously and in real-time. The outcomes they experience are nothing short of extraordinary. We proudly stand as the sole provider of a dedicated Decision Intelligence platform specifically designed for service operations, addressing various needs across sectors such as banking, insurance, healthcare, and business process services. This innovation not only streamlines operations but also empowers organizations to reach their full potential.

Description

The Prioritization Helper is a decision-making application within Salesforce that utilizes mathematical models to arrive at the most logical outcomes. This tool allows both internal and external users to make informed group or individual decisions that reduce bias while also keeping a record of results for future reference. As a fully integrated Salesforce solution built on the Lightning Framework, it employs Pairwise Comparisons for making significant business choices that may involve feedback from various stakeholders. This innovative approach can effectively replace conventional polls or in-person voting during meetings. By inviting all relevant stakeholders to express their opinions on the most crucial criteria and rate the available options accordingly, it fosters well-informed group decisions. It is particularly useful for high-stakes choices such as selecting software, hiring new personnel, or determining which events to sponsor. Additionally, stakeholders who might not have direct access to Salesforce can still provide valuable input on these decisions, ensuring a comprehensive perspective is considered. This feature enhances collaboration and decision-making efficacy across diverse teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce No 

Integrations

Salesforce Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ActiveOps

Country

United Kingdom

Website

activeops.com

Vendor Details

Company Name

Passage Technology

Founded

2008

Country

United States

Website

www.passagetechnology.com/prioritization-helper-overview

Product Features

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

Employee Monitoring

Activity Monitoring Yes 
Browsing History Yes 
Email Monitoring Yes 
Keystroke Recording No 
Productivity Analysis Yes 
Remote Control No 
Screen Activity Recording No 
Time & Attendance Yes 
Time Tracking Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection Yes 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

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