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ease
features
design
support

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Description

ActiumHealth delivers an enterprise-grade conversational AI solution purpose-built for patient access and communication. By unifying phone, SMS, chat, and email into one intelligent platform, it automates scheduling, prescription refills, billing support, and care gap closure at scale. Its AI agents are designed to converse naturally in multiple languages, with the ability to interpret medical terminology and patient urgency. Beyond automation, ActiumHealth augments staff workflows by escalating complex cases to live agents while providing AI-powered insights to guide responses. Healthcare leaders have reported transformative outcomes: a 40% reduction in operator-handled calls, 70% of calls fully managed by AI, and over $100 million in incremental revenue from targeted patient journeys. The platform also emphasizes security and compliance, adhering to HIPAA, HL7, FHIR, and HITRUST standards. With seamless EHR integration, ActiumHealth ensures patient data is accessible and secure while enabling always-available communication. By blending automation, compliance, and personalization, it enables healthcare providers to scale patient access while improving satisfaction and outcomes.

Description

Healthfinch® by Health Catalyst offers the Charlie™ application for Refill Management, which integrates medication renewal decision support seamlessly within the EHR workflow, enabling healthcare providers and their teams to enhance the efficiency of prescription renewal processes. By leveraging a sophisticated blend of technology, established protocols, and workflow enhancements, Charlie empowers health systems to improve patient safety and overall experience. Upon receiving a renewal request, Charlie evaluates the patient's chart for pertinent information and cross-references it with over 1,000 established protocols to assess the safety of the renewal. After this assessment, Charlie compiles relevant data from the patient's records and suggests subsequent actions, such as approving the renewal or reaching out to the patient to address any care gaps. The Healthfinch team continuously curates a comprehensive library of medication protocols, ensuring they are aligned with the most recent industry standards and guidelines. Fully integrated into the EHR workflow, Charlie facilitates the safe delegation of renewal requests from healthcare providers to their support staff, streamlining the entire process and enhancing the quality of care delivered. This innovative approach not only protects patient safety but also optimizes the workflow efficiency in healthcare settings.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ActiumHealth

Founded

2014

Country

United States

Website

actiumhealth.com

Vendor Details

Company Name

healthfinch

Founded

2011

Country

United States

Website

www.healthfinch.com

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Product Features

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Alternatives

Alternatives

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