Charlie for Refill Management Description
The Healthfinch®, by Health Catalyst and Charlie™, for Refill Management application provides embedded medication decision support directly within the EHR workflow. This allows providers and staff to streamline prescription renewal workflows. Charlie's combination technology, protocol content and workflow optimization allows health systems to provide a safer, better patient experience. Charlie reviews the patient's chart and compares it with more than 1,000 protocols to determine if the renewal request is safe. Charlie reviews the patient's chart for relevant data and then recommends next steps (e.g. approve renewal, follow-up with patient to close care gaps), The Healthfinch team maintains a database of medication protocols that are based on industry guidelines and recommendations. Charlie is fully integrated in the EHR workflow. He encourages staff to safely delegate requests from providers.