Compare ActBlue Field Tools vs. Captivated

ActBlue Field Tools is an all-in-one digital organizing platform for outreach, engagement, fundraising, and volunteer mobilization. Formerly known as Impactive, the platform helps campaigns, advocacy organizations, nonprofits, and unions scale communication with supporters, voters, donors, members, and volunteers. ActBlue Field Tools includes peer-to-peer texting, broadcast texting, friends and family messaging, phone banking, canvassing, custom voter registration, SMS fundraising, custom forms, and social media amplification. Its peer-to-peer texting tools allow organizations to upload contact lists and support thousands of one-to-one conversations between volunteers and target audiences. Broadcast texting helps teams reach opted-in supporters with donation links, event reminders, calls to action, and campaign updates. Phone banking includes a predictive dialer, patch-through calling, mobile access, and web access for volunteer-friendly calling programs. The platform also supports relational organizing, allowing volunteers to contact personal networks through text, email, calls, and social DMs. Program management features include teams, leaderboards, segmentation, targeting, volunteer management, integrations, data, and reporting. By combining outreach tools, fundraising workflows, volunteer action, relational organizing, and campaign management, ActBlue Field Tools helps organizations build movements and mobilize supporters at scale.

Reaching out to someone swiftly is most effectively done through text messaging. With Captivated, incoming texts are seamlessly directed to an employee, similar to how phone calls are managed. This approach eliminates hold times, allowing immediate engagement with the right person who can assist. You can receive texts directly from your website or any of your landline or toll-free numbers, facilitating real-time communication with customers just as they would with friends and family. Improved customer interaction and retention lead to increased sales opportunities; consequently, more sales prospects paired with satisfied customers result in higher revenue. Furthermore, you can collaborate with your team members and provide coaching on customer communications. Every conversation is securely stored in the cloud, making it easily accessible on both mobile devices and browsers. This integration of communication tools not only enhances efficiency but also fosters a more connected and responsive business environment.