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Average Ratings 5 Ratings
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Description
Acronis Automation is a powerful Professional Services Automation (PSA) solution designed specifically for Managed Service Providers (MSPs) to optimize and streamline their business operations. It includes robust features such as automated billing and invoicing, service desk management, CRM tools, project management, inventory tracking, and KPI reporting. Seamlessly integrating with Acronis' Remote Monitoring and Management (RMM), cybersecurity, and data protection services, it provides a unified platform for managing tickets, automating workflows, and analyzing business performance. This centralized solution reduces manual processes, enhances efficiency, and improves client satisfaction, enabling MSPs to focus on delivering exceptional services and driving growth.
Description
N‑able N-sight RMM, a cloud-based IT solution, makes it possible for MSPs deliver valuable technology services in hours instead of weeks or months. Clear, graphical dashboards put alerts front-and-center so you can concentrate on what matters most. Remote access and security features are built-in to help you support and protect your business from the beginning. You can also add security layers to your business and add-on services when you are ready.
Remote access, network path visualization and automated monitoring and maintenance are some of the N-able RMM's features. N‑able N-sight RMM can also be downloaded as Android and iOS mobile applications to allow users to manage problems from anywhere.
API Access
Has API
No
API Access
Has API
No
Integrations
Acronis Automation
No
Acronis Cyber Protect
Yes
Autotask PSA
No
BrightGauge
No
Control D
No
Cove Data Protection
No
Datto RMM
Yes
Datto SIRIS
Yes
Datto Workplace
Yes
Microsoft 365
Yes
Integrations
Acronis Automation
Yes
Acronis Cyber Protect
No
Autotask PSA
Yes
BrightGauge
Yes
Control D
Yes
Cove Data Protection
Yes
Datto RMM
No
Datto SIRIS
No
Datto Workplace
No
Microsoft 365
No
Pricing Details
$49.00/month/user
All-in monthly fee per user (based on annual subscription).
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Acronis
Founded
2003
Country
Switzerland
Website
www.acronis.com/en-us/products/cloud/cyber-protect/automation/
Vendor Details
Company Name
N-able
Founded
2014
Country
United States
Website
www.n-able.com/products/rmm
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
No
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
No
Real-time Chat
No
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
No
Release Management
No
Self Service Portal
Yes
Service Catalog
No
Service Reporting
Yes
Ticket Management
Yes
MSP
Backup Management
No
Billing & Invoicing
Yes
CRM
Yes
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
No
Remote Systems Monitoring
No
Scheduling
Yes
Professional Services Automation
Billing & Invoicing
Yes
CRM
Yes
Client Portal
Yes
Collaboration Tools
No
Document Management
No
Portfolio Management
Yes
Project Management
Yes
Proposal Generation
Yes
Quote Management
Yes
Resource Management
No
Time & Expense Tracking
Yes
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Service Desk
CMDB
No
Change Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Base
No
Mobile Access
Yes
Procurement Management
No
Remote Control
No
SLA Management
Yes
Self Service Portal
Yes
Time Tracking
Automatic Time Capture
Yes
Billable & Non-Billable Hours
Yes
Billing & Invoicing
Yes
Employee Database
Yes
Expense Tracking
No
Mobile Time Tracking
Yes
Multiple Billing Rates
Yes
Offline Time Tracking
No
Online Time Tracking
Yes
Overtime Calculation
Yes
Time per Project Reporting
Yes
Timesheet Management
Yes
Vacation / Leave Tracking
Yes
Product Features
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
No
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
MSP
Backup Management
Yes
Billing & Invoicing
Yes
CRM
Yes
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
Yes
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
Yes
Network Access Control (NAC)
Authentication
Yes
Authorization
Yes
Automated Hotfix / Updates
Yes
Centralized Policy Management
Yes
Dashboard
Yes
Device Auto-Provisioning
Yes
Device Self-Registration
Yes
Posture Assessment
No
Quarantine / Remediation
Yes
Secure Guest Access
Yes
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
Yes
Internet Usage Monitoring
Yes
Real Time Analytics
Yes
Resource Management
Yes
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
Yes
Network Security
Access Control
Yes
Analytics / Reporting
Yes
Compliance Reporting
No
Firewalls
Yes
Internet Usage Monitoring
Yes
Intrusion Detection System
Yes
Threat Response
Yes
VPN
Yes
Vulnerability Scanning
Yes
Network Troubleshooting
Alerts / Escalation
Yes
Bandwidth Troubleshooting
Yes
Change Management
Yes
Configuration Management
Yes
Connectivity Management
Yes
Data Visualization
Yes
Historical Audit
Yes
Mobile Network Troubleshooting
Yes
Network Analysis
Yes
Network Monitoring
Yes
Patch Management
Alerts/Notifications
Yes
Automatic Approval
Yes
Automatic Patch Deployment
Yes
Automatic Scans
Yes
Compliance Management
No
Custom Patches
Yes
Dashboard
No
Network Wide Management
Yes
Patch Prioritization
Yes
Patch Testing
Yes
Remote Access/Control
No
Vulnerability Scanning
Yes
RMM
Deployment Management
Yes
For MSPs
Yes
IT Asset Management
Yes
Mobile Access
Yes
Network Monitoring
Yes
Patch Management
Yes
Real-time Alerts
Yes
Remediation Management
No
Server Management
CPU Monitoring
No
Credential Management
No
Database Servers
No
Email Monitoring
No
Event Logs
Yes
History Tracking
Yes
Patch Management
Yes
Scheduling
Yes
User Activity Monitoring
Yes
Virtual Machine Monitoring
No
System Monitoring
Alerts / Notifications
Yes
Antivirus Management
Yes
Data Backup / Recovery
Yes
Device Monitoring
Yes
Inventory Management
No
Patch Management
Yes
Policy-based Automation
Yes
Remote Monitoring
Yes
Reporting / Analytics
Yes
Risk Analysis
No
Server Monitoring
Yes
Service Configuration Management
No
