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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Revolutionize your interaction with the Cloud Softphone collaboration suite by designing and implementing a fully tailored white-label UCaaS solution. With Cloud Softphone, you can select from over 100 premium communication features that enhance your connectivity. Streamline your communication processes, whether you are working from the office or remotely. Step into the future of work with immediate communication solutions. Equip your teams with a robust tool that merges essential business phone functionalities with top-tier UCaaS, creating a cohesive collaborative environment. Keep your clients informed while minimizing battery usage on devices through effective push notifications. Improve your platform's communication abilities by enabling file transfers, allowing users to send and receive various file types effortlessly. Moreover, integrate high-definition call and video functions into your application by employing codecs specifically engineered to optimize call quality, ensuring a seamless user experience. This combination of features positions your organization to thrive in an increasingly interconnected world.

Description

NetSapiens offers a comprehensive UCaaS solution that empowers service providers to present customized cloud communication services encompassing voice, video conferencing, messaging, mobile, and contact center functionalities. The platform features branded voice solutions that seamlessly integrate with customer tools, provide high-definition video conferencing accessible from any device, and include business messaging, enhanced SMS features, along with robust security, encryption, compliance measures, and fraud deterrent systems. Its open, API-first design facilitates connections with over 400 applications, enabling providers to create tailored applications and unique communication experiences. Additionally, NetSapiens incorporates AI-enhanced voice functionalities such as voicemail and call recording transcription, sentiment analysis, text-to-speech, smart call routing, appointment scheduling, lead generation, and after-hours support. Its mobile functionalities ensure that users can enjoy voice calls, messaging, video conferencing, presence indication, contact management, voicemail access, fax services, and call history across various devices, thus enhancing the overall user experience. This extensive functionality makes NetSapiens a versatile choice for organizations aiming to streamline their communication processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Polly No 
Amazon Web Services (AWS) No 
Deepgram No 
FlyNumber Yes 
Google Cloud Platform No 
IBM Watson No 
Microsoft Azure No 
Microsoft Teams No 

Integrations

Amazon Polly Yes 
Amazon Web Services (AWS) Yes 
Deepgram Yes 
FlyNumber No 
Google Cloud Platform Yes 
IBM Watson Yes 
Microsoft Azure Yes 
Microsoft Teams Yes 

Pricing Details

$120 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Acrobits

Founded

2008

Country

Czechia

Website

www.acrobits.net

Vendor Details

Company Name

NetSapiens

Founded

2002

Country

United States

Website

www.netsapiens.com/cloud-communication/

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

Softphone

Audio / Video Conferencing No 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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