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Description

Effortlessly integrate your complete marketing landscape and eliminate customer data silos. Exchange empowers marketers to unify customer identities across various marketing platforms, allowing for a deeper understanding of individual customers through their cross-channel behaviors. With a user-friendly interface, marketers can easily share customer events and target audiences across different technological solutions. The Exchange ecosystem equips marketers with invaluable customer insights, enhances engagement, and facilitates the orchestration of automated and personalized marketing strategies in a more cohesive manner. You can connect your entire marketing environment without relying on IT support, enabling the sharing of customer events and audience segments between applications. This allows for the activation of these segments across multiple channels, including email, mobile, web, social media, and paid advertising. Furthermore, you can freely exchange contextualized customer behavior and identity information in real time across different tools and organizations, enhancing collaboration and effectiveness in your marketing efforts. By streamlining these processes, marketers can achieve a more holistic view of their customers.

Description

CustomerLabs CDP, a cloud-based digital marketing platform, helps agencies, SaaS, and Ecommerce marketers track, identify segment, sync, sync, and analyze their customer data. The platform allows marketers to create personalized campaigns across channels and without any developer dependency. Track and collect customer data from your website, app CRM, email, service, and offline channels. Identity resolution allows you to map anonymous users across platforms and gain a 360-degree view of your customers. To trigger timely messages across channels, create customer segments based upon behavior, demographics, and user traits. This customer data can be seamlessly synchronized with your existing marketing tools, such as Google Analytics and Google Adwords. CustomerLabs CDP allows you to capture accurate customer data and support your marketing decisions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Freshsales No 
Gist No 
Google Analytics No 
Mixpanel No 
Pipedrive No 
Qlik Application Automation No 
Salesforce No 
Segment No 
Shopify No 
Sprinklr Social Yes 
Unbounce No 
Wufoo No 
Zapier No 
Zoho CRM No 

Integrations

Facebook Yes 
Freshsales Yes 
Gist Yes 
Google Analytics Yes 
Mixpanel Yes 
Pipedrive Yes 
Qlik Application Automation Yes 
Salesforce Yes 
Segment Yes 
Shopify Yes 
Sprinklr Social No 
Unbounce Yes 
Wufoo Yes 
Zapier Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99.00/month
You can track upto 2500 website events per month with one standard integration in our free plan.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Acoustic

Founded

2019

Country

United States

Website

acoustic.com/products/exchange/

Vendor Details

Company Name

Customerlabs

Founded

2013

Country

United States

Website

www.customerlabs.com

Product Features

EDI

AS2 Applications No 
AS2 Specification Compliance No 
Archiving & Retention No 
Certificate Management No 
Configuration Data Searching No 
Data Format Translator No 
Flexible Licensing No 
Full Logging No 
Labeling No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling No 

Customer Journey Mapping Tools

Action Management Yes 
Attribution Modeling Yes 
Behavioral Analytics Yes 
Collaboration No 
Customer Profiles Yes 
Data Import / Export Yes 
Predictive Analytics No 
Surveys & Feedback Yes 
Templates No 

Alternatives

Alternatives

Segment Reviews

Segment

Twilio