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Description
Managing a hotel or guest house can be an intricate task that demands significant effort and strategic planning. The Ace Hotel system is designed to alleviate your burdens by automating minor tasks and processes, allowing you to focus entirely on providing exceptional service to your guests. You will have unrestricted access to our comprehensive cloud-based platform, which includes a Property Management System (PMS), Channel Manager, and Booking Engine. Our integrated solution offers hotel operators a user-friendly Channel Management System that simplifies the administration of hotel inventory across popular platforms like Agoda, Booking.com, and Expedia. By implementing our advanced and efficient Property Management System, you can lessen staff responsibilities and enhance operational efficiency. The intuitive PMS dashboard enables you to effortlessly manage and adjust bookings in real-time. Additionally, you can boost your revenue by facilitating direct bookings through your website, thus sidestepping the expenses associated with Online Travel Agencies (OTAs). Our hotel booking engine is designed for simplicity and is fully responsive on mobile devices, ensuring a seamless experience for all users. Furthermore, leveraging these tools can significantly enhance the overall guest experience, ultimately leading to higher satisfaction and repeat business.
Description
Optima PMS serves as a comprehensive software solution designed to streamline hotel management and enhance revenue generation. This innovative platform empowers users to manage various elements including pricing strategies, yield management, and calendar functionalities, effectively covering all facets of hotel operations. With the included Booking Engine, you can effortlessly adjust rates and discounts directly through Optima PMS, ensuring an exceptional experience for your guests. Additionally, Optima facilitates seamless integrations with a variety of partners and service providers, making it compatible with top online travel agencies (OTAs), meta-search platforms, business intelligence systems, email marketing services, payment processors, and beyond. To efficiently handle guest requests and complaints, the software consolidates all incoming communications onto a single screen, enabling quick data analysis and real-time solutions. Furthermore, the customer relations module tracks interactions with guests throughout their journey, from the moment of booking until check-out, ensuring a personalized approach to service and hospitality. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
trivago
Pricing Details
$90.59 per month
Free Trial
Free Version
Pricing Details
$2000 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ace Marketing Solutions
Founded
2015
Country
Thailand
Website
en.acemsthailand.com/hotel-system
Vendor Details
Company Name
Silverbyte Systems
Founded
1992
Country
Israel
Website
silverbyte.com/optima-solutions/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
