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Average Ratings 4 Ratings

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ease
features
design
support

Description

In today’s world, every individual within your community requires assistance. Our approach prioritizes serving everyone, rather than just addressing those who incur the highest costs. We emphasize building relationships over mere transactions. Through a combination of empathy, advanced technology, and clinical knowledge, we tailor healthcare support to meet the distinct needs of each individual. Accolade has created the most thorough engagement model in the advocacy sector. We recognize when someone is accessing healthcare services and proactively engage them, ensuring they remain on course. Our team consists of genuine individuals who are committed to listening, answering inquiries, resolving concerns, educating, and providing support. We identify emotional, financial, and social obstacles to care and work collaboratively to find solutions. Much like the traditional family doctor who strived to understand the entirety of a patient’s life through house visits and fostering enduring relationships with families, our team endeavors to achieve that same depth of understanding for every individual we assist. In this way, we not only address immediate healthcare needs but also nurture long-lasting connections that ultimately enhance overall well-being.

Description

Service for managing dependent eligibility Secova's Dependent eligibility verification audit ensures employees are able to understand why a dependent may not be eligible and explains the process every step of it. This helps to maintain employee goodwill. Features - Reduce compliance risk according to ERISA & DOL guidelines Guaranteed Organization Savings of 6-10% following audit cost SSAE-18 Type II certification is only held by our competitors. Secova goes one step further with an ISO - 27001 credential. - Live-answer telephone centres with IVR and 24x7capabilities. Access to assistance is made possible by our Participant Advocacy Services, and Multilingual Support. - We treat each client as an individual entity by designing, branding and implementing custom solutions that reflect the company culture - We have extensive experience with clients with audit populations from 1,000 to more than 180,000 dependents.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Accolade

Founded

2007

Country

United States

Website

accolade.com

Vendor Details

Company Name

Secova

Founded

1989

Country

USA

Website

secova.com

Product Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

Product Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

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