Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Local governments often select AccessE11 as their preferred software solution to enhance interactions with residents and improve service delivery. This platform effectively manages the communication between citizens and their local authorities. With more than ten years of direct collaboration with municipalities, AccessE11 offers robust tools for managing service requests and fostering citizen relationships, automatically converting citizen inquiries into actionable insights. Featuring a collection of user-friendly web portals and a comprehensive workflow engine, AccessE11 simplifies the dialogue between municipal staff and the communities they support. Committed to working alongside a broad array of small to medium-sized municipal clients, AccessE11 leverages its extensive knowledge and best practices to provide superior service request management and boost citizen engagement, ensuring a higher quality of service overall.
Description
Open Point is a connected platform for community engagement and stakeholder relationship management. It helps organizations gather feedback, understand stakeholder perspectives, surface insights, and take action across complex projects. The platform combines public participation tools with relationship management capabilities so community voices and stakeholder records are not managed in separate systems. Teams can use Open Point to collect surveys, map-based comments, quick polls, questions, budget preferences, ideas, stories, multimedia responses, discussions, and forum activity. Its stakeholder relationship management tools help organizations understand every stakeholder, maintain governance, support compliance, and reduce project risk. Open Point is built for industries where trust, transparency, and public participation are essential, including local government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. The platform helps teams move from input to insight to impact by organizing engagement data and making it easier to identify what matters. It also supports safer and more constructive participation through tools such as intelligent moderation and official response channels. Open Point gives organizations a unified way to engage communities, manage stakeholder relationships, and deliver projects with greater confidence.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Social Point
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AccessE11
Founded
2017
Country
Canada
Website
accesse11.com
Vendor Details
Company Name
Open Point
Founded
2005
Country
Australia
Website
www.openpoint.com
Product Features
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Stakeholder Relationship Management
Community Investment Tracking
No
Stakeholder Assessment
No
Stakeholder Commitments Management
No
Stakeholder Complaint Management
No
Stakeholder Consultation Tracking
No
Stakeholder Engagement
No
Stakeholder Grievance Management
No
Stakeholder Information Management
No
Stakeholder Issues Management
No
Stakeholder Mapping
No