Alternatives to AccessE11

In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.

Websites and citizen engagement tools can help you build a stronger community. You must communicate in the way that your citizens prefer to engage them and become a trusted source of information. CivicPlus Municipal Websites® provides everything you need in one place to effectively inform and empower your community. The cost is also tailored to your budget. Instead of dealing with disconnected systems and inaccurate data, streamline your processes in one place. Staying connected is easy with a mobile-responsive website and tools to reach out to your citizens. Each department can update their own content, making it easier to deliver content to your staff and citizens. We know the challenges you face to keep your citizens engaged. Look inside CivicPlus Municipal Websites and don't just focus on the aesthetics. Our all-inclusive CMS offers extensive functionality to all areas of government.

Revize offers Citizen Engagement Web Applications that empower residents to engage actively with their local government and enhance their community involvement! Our approach to government design is unique, as we comprise a team with varied expertise collaborating to bring innovative ideas to life. Notably, Revize pioneered the implementation of responsive web design within the government sector. Effective communication is central to our process, and we begin with initial meetings to clarify client needs and set clear expectations, ensuring a smooth project journey without unexpected issues. Together, we craft a navigational structure that highlights key elements for easy access from the home page. To create a website that authentically represents your municipality, it is essential for us to gather comprehensive insights about your community. We invest time in thorough research, exploring your city's demographics, commercial areas, downtown attractions, parks, and other points of interest, ensuring every aspect is thoughtfully considered. This meticulous approach not only fosters a sense of ownership among residents but also strengthens the bond between the community and its leaders.

Government Made Simple - For citizens, staff, and elected officials. GOGov is used daily by millions of citizens in more than 200+ local governments. It includes solutions for Citizen Requests and Citizen Notifications as well as Online Permitting. Visit GOGovApps.com for more information.

Revize websites feature citizen engagement applications that empower residents to engage with their local government and become more involved in community affairs. Among these tools is an interactive online forms application that simplifies the submission process for various requests, including permits, dog licenses, and water service changes. Once submitted, these forms are efficiently routed to the appropriate departments, providing users with real-time tracking and updates on their requests. Overall, this platform enables residents to easily submit applications and keep tabs on their progress. Additionally, staff members have the capability to create an unlimited number of forms using this application. This tool also allows for the centralized uploading of meeting agendas, packets, minutes, and proposals, making them readily accessible for review before, during, or after meetings. Furthermore, past meeting documents are systematically archived, ensuring quick retrieval whenever needed, promoting transparency and ease of access for the community. By facilitating online engagement, Revize helps bridge the gap between citizens and their local government.

A remarkable solution for smart cities aiming to improve their governance and foster connections with residents. This platform features a mobile application that enables citizens to submit responses regarding potential infections from viruses like "COVID-19" or "Dengue." Based on the information provided, medical professionals can subsequently validate or confirm these cases. Additionally, a ticketing system can be established, allowing citizens to alert the appropriate authorities about their possible infections directly through the app. Infected individuals can also use the application to regularly report their health status from home, with geolocated tickets ensuring the authenticity of their notifications, thereby enhancing community health monitoring and response efforts. This approach not only streamlines communication but also empowers citizens to play an active role in public health initiatives.

eMunicipality offers a comprehensive solution that enables cities and towns to oversee all facets of public administration seamlessly from a single platform. There’s no need to invest in infrastructure or deal with complex setups; simply log in to access all the necessary tools for information sharing, communication, services, and citizen participation. This system enhances administrative efficiency, leading to greater satisfaction among residents! With our user-friendly drag-and-drop Form Builder, you can create all kinds of online and interactive entry forms tailored to your specific needs, incorporating various fields, advanced logic, and localization, all without any programming skills required. Effortlessly gather citizen requests and forms through a citizen portal, a mobile application, or by seamlessly integrating eMunicipality into your existing Content Management System (CMS). This streamlined approach ensures that citizen requests are processed quickly and accurately, resulting in a more content community and delighted citizens. Moreover, by simplifying the engagement process, eMunicipality fosters a stronger relationship between local government and its residents.

Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.

Every CivicLive site is constructed using our user-friendly CivicLive content management system, which has been specifically designed to meet the unique requirements of governmental bodies and organizations. Built from the ground up, our CMS caters directly to the needs of various government entities. CivicLive websites collaborate with you to provide exceptional modern digital services for government. Featuring accessibility options and comprehensive content modules integrated into the system, our CMS ensures a superior user experience for all visitors. You'll appreciate the way our platform facilitates meaningful two-way communication between your governmental organization and the citizens it serves. Our training services are dedicated to equipping your team with the knowledge necessary to manage the distinct web experiences of each individual citizen. By utilizing our government website CMS, you can empower your personnel to effectively enhance citizen engagement, ultimately fostering a more connected community. This approach not only improves service delivery but also strengthens the relationship between government and constituents.

Verint®, Case Management Professional™, is a cloud service that enables use cases for Citizen Engagement and CCaaS. Citizen Engagement Verint®, Case Management Professional™, automates customer/citizen interaction across assisted and self-service channels. This allows engagement across hundreds of city/local government services while maximising the opportunity for self service. The solution allows users to achieve a greater channel shift in the top 10 services based on volume and a higher percentage for service requests that are completed on time. CCaaS Verint®, Case Management Professional™, enhances the capabilities of CCaaS Desktops with intelligent scripting. Agents can log requests, resolve account queries and more from a single integrated desktop. The requests that are logged can be managed according to the SLAs. This application helps customers increase their First Contact Resolution (FCR).

A smart city initiative places citizens at the core of its framework by streamlining interactions with local governments and communities. The rapid urbanization trends we are witnessing today pose significant challenges in various sectors, including economic, social, healthcare, and logistics. Our surroundings are filled with valuable data that often go unutilized due to inadequate communication and engagement. The vision for a modern city in the 21st century is to harness this data effectively and enhance dialogue between officials and the public. It is essential for citizens to take an active role in civic matters, thereby impacting the future development of their city or region in a meaningful way. The synergy between residents and local authorities is vital for urban progress, as this collaborative approach strengthens community ties. Furthermore, this innovative method of fostering communication among citizens, coupled with the benefits derived from analyzing collected data, leads to tangible improvements in the overall condition of municipalities. Ultimately, this customized approach aims to address the specific challenges faced by each locality, paving the way for more tailored and effective solutions.

QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.

As the demand for seamless digital interactions rises, our comprehensive communications solution enables effortless connections and engagement with citizens. You have everything at your fingertips to communicate effectively with those interested in your services and inspire them to take action. In contrast to other alternatives, Granicus boasts an extensive Network of 300 million citizen subscribers, which facilitates significant audience expansion and enhanced engagement. Effortlessly send tailored messages that consider demographics, location, interests, and other factors. Elevate your citizen engagement strategies by effortlessly sharing content across email, social media, and text messaging platforms with just a single click. Furthermore, we provide over 150 ready-to-use integrations with popular third-party systems and services, and we can swiftly develop new integrations to connect with specialized systems as needed. This flexibility ensures that your communication efforts can adapt to meet the evolving demands of your audience.

TownController is a comprehensive web-based software platform designed for municipalities to enhance the efficiency of handling applications, permits, building inspections, and planning processes. This user-friendly solution enables the scheduling of meetings, management of meeting minutes, and publication of approved minutes on the municipality's public website all within a single interface. Through the citizen access portal, users can conveniently enter, submit, manage, and pay for applications online. Sharenology’s TownController™ software serves as a centralized database for municipalities, facilitating the management, tracking, automation, and reporting of applications and permits, board meetings, building inspections, and other related functions. All application form data can be saved in municipal formats as PDFs and securely backed up to preferred storage options, including existing servers via FTP or various cloud storage services like Dropbox and Google Drive. This allows municipalities to retrieve and download their data whenever needed, ensuring that access to important information is available anytime and anywhere. Moreover, the system's intuitive design enhances collaboration among staff and streamlines workflows, ultimately leading to improved service delivery to the community.

CSM's CXP (Citizen Experience Platform) is a suite of solutions that harness the power of technology to deliver an exceptional citizen experience. CSM has identified the best-in-class features to facilitate dialogue between citizens, governments. CXP combines the best of citizen-government relations with innovative technology. - Grievance and Feedback Management System Contact Center

Brightly SmartGov™, simplifies permitting and licensing with a public portal that brings together permit application, public notices and maps. It also allows for online payments and other information in one place. Our browser-based solution allows your organization to manage planning, permitting and licensing, inspections, code enforcement, and more in one system. Automated, mobile-enabled technology makes it easier for citizens and businesses to access the system. SmartGov, our cloud-based, mobile-friendly software, can help you increase revenue and manage licensing, code enforcement, and other matters. You can capitalize on new development opportunities, help grow, and provide a seamless experience for citizens, contractors, and businesses. A web-based portal promotes transparency and self-service, and ensures code enforcement and compliance.

SDL Desktop serves as an effective application designed for municipal personnel, facilitating interdepartmental connections and process automation. Meanwhile, SDL Portal is an online platform that provides residents and municipal employees with easy access to public information. This portal acts as a handy reference for staff members, while also enabling residents to interact with their local government. Additionally, SDL Mobile is a mobile application that enhances productivity in the field. Municipal inspectors, sub-code officials, and other field staff can conduct inspections, handle their tasks, and retrieve property history conveniently while they are on the move, which ultimately streamlines their workflow and improves service delivery. This seamless integration of tools ensures that both municipal staff and residents have the resources they need for effective communication and efficiency.

FAMA SMARTcity is a specialized solution tailored for local government needs, providing a centralized information core that effectively addresses various aspects of city management. This innovative tool aggregates data from multiple systems and sensors throughout the city, offering a robust dashboard designed for public administrators. It seamlessly integrates with city APIs, enhancing operational efficiency. Additionally, it features a GIS map viewer that visualizes data from diverse sources, including Big Data, IoT, BI, municipal databases, and social media platforms. This creates an efficient communication channel among citizens, local authorities, and external service providers, streamlining processes and improving incident resolution. With this solution, the administration can achieve greater transparency, allowing citizens access to information about municipal assets, maintenance efforts, ongoing projects, and investments. Furthermore, it fosters deeper citizen engagement in maintaining public assets and contributes to improving the overall quality of life in their communities, encouraging a collaborative approach to city governance.

Harnessing technology to enhance democracy and drive impactful citizen engagement, DemTech.ai focuses on delivering innovative solutions tailored for organizations dedicated to mobilizing citizens. Our flagship product, BeCause, is a comprehensive white-label platform engineered for scalability and optimized for big data, making it suitable for organizations of varying sizes and missions. By leveraging our technology, these organizations can effectively amplify their outreach and foster greater civic participation.

ACCEO Municipal is crafted to enhance the essential services that citizens depend on, providing comprehensive solutions for efficient municipal governance tailored to the specific demands of city managers. Featuring centralized accounting modules, detailed property and asset management, advanced recreational management tools, and resources for overseeing established regulations and city clerk operations, the ACCEO Municipal software suite empowers municipalities to manage all their needs seamlessly. Explore the extensive array of functionalities that ACCEO Municipal offers and embrace the future by integrating your municipality into the digital era, joining the ranks of smart cities with innovative software solutions from PG Solutions! With over four decades of experience, PG Solutions has built a reputation for driving innovation and fostering success among municipal leaders. Dive into our diverse product offerings, each designed to address the varied needs of your community, and together, let's embark on the journey to advance your municipality! Your community's future awaits with ACCEO Municipal.

Tired of getting input from a small group of people? MetroQuest makes public participation fun. It's easy to engage between 2,000 and 10,000+ survey participants from a wide demographic, including those who are difficult to reach or traditionally underrepresented. Finally, you will get broad support for your plans. MetroQuest connects citizens and planners by facilitating public participation in complex planning projects. It is designed to educate and quickly gather reliable, informed input from the public. Participants can see the effects of their choices in minigames. This allows them to learn about planning alternatives, trade-offs, and other options based on their priorities. MetroQuest was designed to give decision-makers the confidence to make important public investment decisions. This means both quality and quantity - MetroQuest engages thousands of people from a wide demographic and collects trustworthy, quantifiable input to improve urban and transportation planning decisions.

Catalis stands as the premier Software as a Service (SaaS) and integrated payments provider in North America, serving various levels of government including municipal, county, state, and federal entities. Through its extensive knowledge, established success, and cutting-edge digital offerings, Catalis has enabled public officials throughout the United States and Canada to transform government operations and enhance citizen engagement. By focusing on modernization, they have significantly improved the efficiency of governmental processes.

The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.

Over 5,500 government agencies worldwide have opted for Granicus to enhance their digital services, including website and CMS management, digital communication strategies, public meeting experiences, and records management systems. The Granicus Civic Engagement Platform fosters a seamless relationship between citizens and government, offering an integrated experience that encompasses website functionality, online services, and digital communications to ensure equitable and inclusive service for all residents. Utilizing advanced cloud-based technology, our platform facilitates better connections between people and government through low-code solutions that provide cohesive, user-friendly digital experiences. It also promotes community engagement and gathers valuable feedback from residents, ensuring that their voices are heard and considered. Specifically designed for government applications, our solutions are equipped with robust infrastructure, scalability, and security features, empowering public sector leaders across various levels, including state, federal, national, and local agencies, to effectively serve their communities. Through these innovative tools, Granicus is committed to transforming how government entities interact and engage with the public they serve.

The Municipal Geographic Management System serves as an integrated solution for planning, permitting, and licensing, significantly enhancing productivity, efficiency, and responsiveness to community needs. Property owners can conveniently submit their permit applications online, allowing your team to receive and address these requests in real-time, streamlining the review and inspection process. What previously took weeks can now be accomplished with just a few clicks. Various departments within your municipality, such as community development, building, planning and zoning, code enforcement, and engineering, will find this permitting and code enforcement solution invaluable. By concentrating on the parcel instead of individual departments, we eliminate the necessity for distinct modules or software, enabling you to manage all pending applications, restrictions, conditions, or violations effortlessly. Moreover, this holistic approach fosters better collaboration among departments, ultimately benefiting residents and improving overall service delivery.

Go Vocal (formerly known as CitizenLab) provides a digital platform aimed at helping local governments and organizations connect with their communities, fostering more inclusive, participatory, and responsive public decision-making. The platform offers a variety of participatory tools, such as surveys, ideation, mapping, voting, and participatory budgeting, all integrated into one system. What sets the platform apart is its use of artificial intelligence to analyze community input, streamlining data processing for governments and offering deeper insights to support more informed decision-making.

Intranet Quorum (IQ) stands out as the foremost tool for communication and process management in the public sector. It is utilized by 65% of the U.S. Congress, 50% of the nation's governors, and numerous federal, state, and local agencies across the entire country. Leidos Digital Solutions, Inc. has been a leader in citizen services technology for over three decades and takes pride in its reputation. Our focus on innovation, continuous investment in cutting-edge technologies, and unwavering commitment to exceptional customer service has solidified our reputation as a trusted partner to both elected officials and government entities nationwide. Serving over 100 clients, including federal, state, and local agencies, Leidos DSI proudly supports public sector operations from Hawaii to Maine and all areas in between. As we move forward, we remain dedicated to delivering innovative solutions backed by our extensive experience and reliability. Our partnership with government agencies reflects our understanding of their unique needs and our commitment to meeting them effectively.

Maptionnaire is a hassle-free citizen engagement platform. It enables cities, consultancies, and research organizations to easily collect local insights and make GIS-backed decisions. At Maptionnaire’s core are map-based tools for designing questionnaires, collecting information, and analyzing data. Maptionnaire also helps planners and local governments to collaborate, report, and communicate about community engagement and participatory budgeting projects with citizens and stakeholders, as well as internally within the organization. Maptionnaire is a subscription-based service that comes in three plans, each containing a set of modules serving the different needs of effective community engagement. Maptionnaire software is browser-based and works with any device. The service always includes technical support and training. Maptionnaire’s story began when a group of urban planners discovered an emerging problem: there was an increasing need for urban planners to engage the public and to get real input from residents. Mapita Oy was founded in 2011 in Helsinki to provide a platform for anyone to create their own map-based surveys and improve community engagement.

The Novo ShareNet Operations Management System is a flexible, web-based and mobile-based cloud-based software that helps streamline operations. ShareNet apps are powerful solutions that combine to provide Asset Management, Work Order Management Municipal Management, Customer Support, and more. ShareNet's platform allows you to track, share and report! ShareNet apps create powerful solutions for Customer Support and IT Help Desk. They also combine to create Asset Management, Maintenance Management Municipal Management, Knowledge Management, Municipal Management & More. Each ShareNet app allows you to track any information that you desire. You can attach documents or images to your records. Video Tutorials and User Manuals will help you learn quickly how to use ShareNet Platform Apps. Consistent user interfaces make it easy to switch from one app to another. Our powerful municipal software allows you to increase visibility of work performed and provide 24/7 citizen support. It also keeps the public informed.

Innovative tools designed specifically to transform government agencies are represented by Munission, embodying principles of unity, teamwork, integration, and intention. Modern municipalities, as well as public safety and social service sectors, face intricate challenges that require effective solutions. Citizens now expect higher levels of service and self-service, alongside a demand for greater transparency and accessibility. Public safety personnel are confronted with complex situations, including pandemic management, protests, crowd control, and the need to de-escalate crises. When events lead to violence, fire, or endanger the lives of individuals, swift collaboration across departments becomes essential. Furthermore, social service organizations are increasingly adopting advanced technologies to enhance case management and connect individuals with appropriate programs and services. These entities are capitalizing on new federal funding and grants to facilitate their adoption of platforms like Munission SSP, thereby expediting their initiatives and improving outcomes for the communities they serve. As they embrace these advancements, the potential for enhanced effectiveness and responsiveness in public service continues to grow.

Government Cloud Plus is crafted to fulfill the security requirements of various U.S. entities, including federal, state, and local agencies, as well as government contractors and federally funded research and development centers (FFRDCs), allowing organizations to concentrate on their primary objectives — the mission at hand. It enhances customer satisfaction and boosts employee productivity by providing user-friendly business applications tailored for federal, state, and local agencies, along with aerospace and defense sectors. The program incorporates comprehensive security monitoring and remediation strategies that comply with FedRAMP and DoD standards, which includes annual evaluations by third-party assessors (3PAO) to ensure robust security controls are in place. Additionally, users can access our proficient U.S. citizen support team for prompt and expert assistance regarding how-to inquiries, technical challenges, or code troubleshooting. This commitment to support and security helps organizations operate more efficiently and effectively in their respective missions.

Inform community members about your financial plan and enlighten them on important fiscal matters. Gather valuable feedback to assist in making the difficult decisions required to maintain a balanced budget, allowing residents to understand the same limitations you encounter. If you take pride in the services you offer despite limited resources, consider providing residents with a detailed breakdown of their contributions. This app poses a few straightforward questions, estimates the taxes paid, and illustrates how those tax dollars are allocated. "Prioritize" serves as an innovative tool to gauge stakeholder preferences regarding budgeted initiatives, surpassing traditional surveys by employing a distinctive two-part method that enables users to select options and rank them according to their importance. This interactive approach not only enhances community involvement but also fosters a deeper understanding of budgetary priorities among residents. Ultimately, it cultivates a more informed electorate that can engage constructively in the decision-making process.

Our platform serves as an essential resource for residents looking to manage utility bills, learn about waste collection schedules, tap into municipal services, or stay informed on local happenings. With Simplicity Analytics, you can gain valuable insights into how residents engage with your content, tracking metrics such as open rates, notification interactions, and subscriber statistics. You can efficiently gather, organize, and delegate improvement suggestions to the appropriate team members. These recommendations are sent directly to your private inbox, ensuring confidentiality. Additionally, you can gather feedback from the community using straightforward polls and surveys, allowing you to quickly gauge current concerns and topics that matter most to your residents. This comprehensive approach fosters better communication and engagement within the community.

Users can personalize their homepage to reflect their preferences, allowing them to quickly access the topics and features they find most relevant. It's essential to design content and a hierarchical structure that caters to various user demographics, such as residents, tourists, newcomers, parents, seniors, and many others. This inclusivity ensures that all audiences receive a consistent level of information and experience. Additionally, our applications support multiple languages to accommodate diverse community needs. The mobile application is designed to maintain your municipality's branding while being optimized for mobile devices, including elements like logos, colors, and coats of arms. We provide ongoing updates to the mobile app at no extra cost, ensuring it evolves alongside the needs of your community. The application will be accessible on both smartphones and tablets for users of Apple and Android devices. Furthermore, the app seamlessly integrates with your website to display the latest news and events, while also automatically pulling in content from your Facebook feeds to keep users informed. This comprehensive approach ensures that your citizens stay engaged and connected with their local government.

CitySuite was designed to introduce a modern software solution tailored for local government and utility sectors. Our CitySuite Software empowers users to effectively oversee Sales Tax, Utility Billing, Financials, Payroll, Human Resources, and Community Development processes, while also offering innovative technologies that enable customer self-service via our Citizen Access Portal. If you're in search of a Web-based Enterprise Resource Planning solution that is inherently developed with state-of-the-art technology, CitySuite is your ideal choice. Our adaptable and open framework ensures that our software components can seamlessly integrate with current systems and function harmoniously within the operational landscape of municipal clients. Many local government and utility organizations turn to us for comprehensive replacements of outdated Enterprise Resource Planning (ERP) systems, while others opt to enhance their current setups by incorporating one or more of our specialized modules, thus allowing them to achieve greater efficiency and effectiveness in their operations. Our commitment to innovation and flexibility makes us a preferred partner in this evolving digital landscape.

Innovative Asset Management plays a pivotal role in the development of SMART Cities. MaintStar's Municipal Asset Management Software can elevate your operations from satisfactory to exceptional! In an era where municipal entities are challenged to "Do more with Less," there is a significant demand for advanced technological solutions in the Public Sector. By utilizing MaintStar’s Public Works Municipal Asset Management Software, municipalities can enhance their organization in managing assets, tracking work, and optimizing spending. Many asset management platforms merely focus on tracking work orders, but our commitment to comprehensive analytics and advanced software sets us apart. Our user-friendly cloud-based asset and maintenance management software solutions serve as a crucial initial step toward fostering a more vibrant community. It is vital to ensure proper maintenance of stormwater infrastructure to safeguard community safety, as neglecting these systems can lead to devastating consequences during heavy rainfall—resulting in floods, obstructed catch basins, and overwhelmed culverts, not to mention the potential distress of residents or the loss of lives. Prioritizing asset management is not just about efficiency; it's about building a resilient future for all.

A "Whole City App" serves as a comprehensive city-branded platform that links residents to a multitude of services, resources, and information provided by their municipality. This app consolidates functionalities such as 311 issue reporting, local news, event calendars, business listings, bill payments, and park and facility information into one convenient and user-friendly interface tailored for the city. In today's digital landscape, the most coveted space is no longer physical real estate, but rather the limited area on our mobile screens, which are increasingly competitive. It is unrealistic to ask citizens to download various applications to access different city services, making a "Whole City App" a more effective solution. This application not only enhances convenience but also fosters greater engagement by placing city hall resources directly in the pockets of its residents. By enabling users to report issues, request services, and share feedback on crucial matters, the app facilitates a more interactive and participatory relationship between citizens and their local government. Ultimately, this innovative tool empowers communities, making it easier for citizens to connect with their city in a meaningful way and actively participate in civic life.

Discover illico, the city management software that integrates multiple channels. illico is the most popular public-sector solution that transforms municipalities into smart cities. Public sector teams can accelerate processes, simplify content management and improve community engagement with built-in workflows and multi-channel support. illico empowers cities to provide accurate, fast service from any device. This increases citizen satisfaction. The ability to deploy a fully integrated service that is easy to use and learn, with all maintenance and support included are additional benefits. illico is backed by NeoLedge expertise and innovation. It allows cities to concentrate less on technology and more upon strategic growth.

A modular strategy for a comprehensive solution. One of the key obstacles that municipalities encounter today is the challenge of accessing information across various departments. CORe360 is designed to integrate MSI’s existing modules, enhancing visibility throughout different sectors. The cutting-edge architecture of CORe360 from MSI ensures that information, statuses, and financial transactions are accessible across departments, enabling your team to operate both effectively and efficiently. This system permits simultaneous visibility of information by several departments, thereby accelerating revenue collection with reduced time and effort. CORe360 provides municipalities with a detailed overview of resident, property, and vehicle transactions, along with the necessary tools to better serve the community. It combines user-friendliness with powerful performance. With just a simple query, municipalities can easily access information regarding amounts owed for parking fees, local ordinance infractions, and building code violations, streamlining operations for improved service delivery. This comprehensive solution ultimately empowers municipalities to enhance transparency and responsiveness to their constituents.

Decidim offers a free, open, and secure technological framework that incorporates all democratic principles, making it possible to reshape democracy. This innovative platform empowers citizens, organizations, and public entities to engage in democratic self-organization on various levels. We provide valuable assistance in establishing democratic governance systems tailored to diverse organizational needs. With an unprecedented focus on transparency, traceability, and information integrity, Decidim prioritizes security, privacy, and confidentiality for every participant involved. Entirely constructed from free software and supported by collaborative content, the platform benefits from contributions by the Metadecidim community. By utilizing Decidim, we are fostering a versatile democratic structure that has gained the trust of numerous organizations globally for their democratic engagement. The Metadecidim community plays a vital role in shaping the platform's design and advancing the project, collaborating on feature enhancements and identifying bugs for ongoing improvements. As we enhance Decidim, we continue to explore new functionalities that meet the evolving needs of democratic processes worldwide.

Work Order Avenue dot com offers a comprehensive work order management solution tailored specifically for small and medium enterprises. Regardless of your business type, our platform enables you to efficiently oversee and track your work orders or service requests with remarkable ease. Its intuitive design ensures that users can navigate the software without difficulty. There's no need for installation or complicated setups on your local machines, as everything operates seamlessly in the cloud on our secure servers. All you require is a standard web browser to access the application, making it exceptionally convenient. We handle everything from software updates to data backups, allowing you to concentrate on your primary business objectives without the hassle of managing hardware or software issues. With our system, you can effortlessly monitor and manage your service requests, organize your technician's schedules, and log work hours. Additionally, you can print or email your work orders or invoices with just a click of a button. It’s that straightforward, ensuring that you can focus on what truly matters in your business!

The Elsinore Valley Municipal Water District has adopted Infor CloudSuite Financials to enhance its vital financial operations. Previously, the district struggled with its on-premises general ledger system, which did not provide the necessary support for effective decision-making. By leveraging the user-friendly interface, optimized workflows, and advanced analytics of CloudSuite Financials, EVMWD is now able to achieve greater financial and resource efficiencies. This transition enables the district to better manage essential processes such as project cost accounting and grant management, which are particularly important given their regular receipt of substantial grants. Additionally, moving to the cloud has opened doors to mobile functionalities, allowing for improved community interaction through features like planning and permitting, licensing, case management, and a dedicated citizen portal. Overall, this upgrade reflects a strategic investment in technology that will support the district's growing needs and enhance service delivery to the community.

TEKConnectGov offers tailored municipal software designed to enhance the efficiency of city operations, ultimately benefiting the local community. With its array of modular options, municipalities can choose the specific features that best fit their needs. Citizens have the convenience of applying for, tracking, and paying for permits through an online platform. The software also allows for the management of notifications and property-related complaints, reinforcing the connection between local governments and their residents. This tool emphasizes the importance of citizen engagement as a vital asset to the city. By implementing effective asset management practices, cities can reduce downtime and lower repair expenses. Additionally, staff can submit, approve, or deny time entries from any location, ensuring flexibility in operations. The online reservation portal optimizes the use of city facilities, while the system allows for the management and tracking of nuisance complaints linked to specific properties or individuals. Our knowledgeable team possesses the expertise needed to streamline processes, reduce paperwork, and empower city officials. Furthermore, the public-facing portal integrates smoothly with your city's existing website, featuring a user-friendly design that makes applications straightforward and accessible. This comprehensive approach not only enhances operational efficiency but also fosters a sense of community involvement and transparency.

A streamlined opt-in process enhances your ability to connect with audiences and makes it easier to send out notifications about special events, traffic updates for local residents, or urgent alerts for employees during their commutes. In situations where every second is crucial, you can reach visitors, residents, and staff through various communication channels such as voice calls, SMS, email, and social media platforms. Develop a robust database of residents without the need for traditional landlines. Encourage engagement by allowing individuals to text event-specific keywords to stay informed about sports events, festivals, concerts, and conventions. By integrating a widget onto your website or opt-in page, you can collect contact details from interested individuals effortlessly. Additionally, by downloading the Everbridge mobile app, users can receive timely information directly through push notifications. Community Engagement is designed for optimal performance on tablets and mobile devices, enabling easy posting of multimedia content with just one click. Publish and distribute notifications for both enterprise and community events efficiently, all at the simple press of a button, ensuring that critical information reaches the right people when they need it most. This multifaceted approach to communication ensures that no one is left out of the loop during important events or emergencies.

CivicPlus Process Automation and Digital Services provides everything you need to offer citizens convenient, easy-to-access ways to do business with their local government at a price that fits your budget. Our low-code tool makes it easier than ever to automate online services. Stop fumbling around with paper. Connect your critical software systems instead to automate and simplify your daily processes. Citizens can access services online, pay their bills, submit applications and licenses, and much more. Online services for your citizens and staff will make business easier. We know how difficult it can be for local governments to move into the digital world. Clients average 20% increase in revenue. We have over 150 pre-built templates that are ready to customize and deploy immediately. Get your most common citizen requests and staff requests online quickly.