Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Local governments often select AccessE11 as their preferred software solution to enhance interactions with residents and improve service delivery. This platform effectively manages the communication between citizens and their local authorities. With more than ten years of direct collaboration with municipalities, AccessE11 offers robust tools for managing service requests and fostering citizen relationships, automatically converting citizen inquiries into actionable insights. Featuring a collection of user-friendly web portals and a comprehensive workflow engine, AccessE11 simplifies the dialogue between municipal staff and the communities they support. Committed to working alongside a broad array of small to medium-sized municipal clients, AccessE11 leverages its extensive knowledge and best practices to provide superior service request management and boost citizen engagement, ensuring a higher quality of service overall.
Description
MyCity serves as a resident-engagement platform for municipalities, consolidating local government information and digital services into a cohesive mobile and web experience. It allows residents to stay informed about municipal news, events, and alerts while enabling them to report local issues complete with photos and location details. Additionally, users can access community resources, submit forms, make payments, and utilize various digital services offered by their municipality. The platform promotes public participation and facilitates surveys, ensuring that residents have a voice in local governance. Local authorities have the flexibility to customize branding, content, and service structures to better serve their communities and can efficiently organize information while linking it to relevant sources and existing systems. Designed specifically for municipalities and local government entities, MyCity provides a vital digital channel for enhancing communication with residents and ensuring convenient access to local services across both mobile and web platforms. Moreover, it empowers local authorities to engage more effectively with their communities in this increasingly digital age.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AccessE11
Founded
2017
Country
Canada
Website
accesse11.com
Vendor Details
Company Name
Dreamview
Country
Israel
Website
www.mycity-app.co.il/en/
Product Features
Product Features
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Alternatives
Alternatives
No Alternatives