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Average Ratings 0 Ratings
Description
The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.
Description
OpenCities enables local governments, regardless of their size, to deliver streamlined digital interactions. Through its innovative and user-friendly website tools, OpenCities enhances governmental services from the initial website launch and well into the future. It creates an unparalleled user experience by making government information more accessible and effectively linking residents to the resources they require. The platform connects individuals with necessary information and services without necessitating an understanding of the intricate governmental structures or jargon. Users can benefit from a specially designed search engine tailored for government purposes, which simplifies complex terminology and helps locate the desired information effortlessly. It also facilitates organization-wide content creation through a low-code/no-code platform that offers flexible design options, along with various content templates and tools. Furthermore, with a straightforward subscription model based on population and minimal setup time for websites, OpenCities empowers local governments to enhance their digital customer experiences significantly. This ultimately leads to improved community engagement and satisfaction with local services.
API Access
Has API
API Access
Has API
Integrations
Blitzz
Connectif
Granicus
Hyland IDP
Selectron Relay
VuSpex
cloudPWR
govDelivery
Integrations
Blitzz
Connectif
Granicus
Hyland IDP
Selectron Relay
VuSpex
cloudPWR
govDelivery
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Accela
Founded
1981
Country
United States
Website
www.accela.com
Vendor Details
Company Name
Granicus
Country
United States
Website
granicus.com/solution/govaccess/opencities/
Product Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Land Management
Code Enforcement
Document Management
For Oil & Gas
GIS
Inspection Management
Lease Management
Permit Management
Planning & Zoning
Project Management
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Permit
Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Product Features
Website Builder
Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label