Alternatives to OpenCities

All stakeholder engagement activities can be managed from one platform. Additional modules can be added to strengthen governance, environment, and social areas. Borealis' Stakeholder Engagement module gives you the tools to create more effective engagement plans, strengthen relationships with stakeholders, and align processes with industry best practice. To simplify your day, the Stakeholder Engagement module centralizes all stakeholder information and makes it easily accessible. Build stakeholder trust with a proven methodology Plan Connect engagement strategy to execution. The mapping tool in Borealis makes it easy to analyze stakeholders to prioritize the allocation of resources. Engage Communicate with stakeholders in a more relevant and timely manner. Borealis uses AI-driven machine learning to keep records clean and up-to-date. Measure Prove compliance with ever-evolving standards. Borealis lets you easily track and progress, generate reports and documentation, and demonstrate the impacts of your efforts.

A digital twin of your assets enhances decision-making by providing access to all pertinent data from any location. By consolidating your planning and operational data within an open digital twin, you can access it across various devices, including mobile phones, tablets, desktops, VR/AR devices, and large touchscreen displays. Engaging stakeholders becomes easier through crowdsourced ideas, allowing them to provide feedback via polls, surveys, and pins. You can also construct and visualize plans while creating and sharing 3D urban models to foster better communication among team members. With advanced data configuration capabilities, you can set up and maintain the system while integrating unlimited data sets from files, web services, or databases within OpenCities Planner. This innovative tool significantly enhances communication in infrastructure and urban development projects, leading to improved collaboration and project outcomes. Ultimately, OpenCities Planner empowers teams to bring their visions to life with greater efficiency and clarity.

ClearForms is workflow management software for local governments. With ClearForms you can help more constituents in less time, and provide more responsive and accessible services. Build digital forms for permitting, licensing, service requests, and internal workflows that are customized for your local needs. Our cloud-based software tools are user-friendly and help increase compliance and reduce time wasted on paper forms and email. ClearForms was previously known as CityGrows,

Your website should be designed to address the specific requirements of your community effectively. Discover why a growing number of government organizations opt for Granicus to create, develop, and manage their online platforms. Elevate your website into a contemporary hub that provides digital services, online forms, signature capabilities, payment processing, and much more. Our skilled design and usability team has extensive experience with over 1,500 government websites, allowing us to identify user behaviors that promote the best digital experiences tailored to each distinct community. Whether you're a beginner or an expert, our content management system (CMS) tools empower users to effortlessly create and publish content, personalize website interactions, and adapt content for various devices. You can easily reach out to your dedicated account manager to resolve any website issues, enabling you to focus less on website management. Specifically designed for governmental needs, our websites offer comprehensive features that are user-friendly and enhance community interaction and satisfaction. With our solutions, you can ensure your online presence not only meets but exceeds the expectations of your community.

Over 5,500 government agencies worldwide have opted for Granicus to enhance their digital services, including website and CMS management, digital communication strategies, public meeting experiences, and records management systems. The Granicus Civic Engagement Platform fosters a seamless relationship between citizens and government, offering an integrated experience that encompasses website functionality, online services, and digital communications to ensure equitable and inclusive service for all residents. Utilizing advanced cloud-based technology, our platform facilitates better connections between people and government through low-code solutions that provide cohesive, user-friendly digital experiences. It also promotes community engagement and gathers valuable feedback from residents, ensuring that their voices are heard and considered. Specifically designed for government applications, our solutions are equipped with robust infrastructure, scalability, and security features, empowering public sector leaders across various levels, including state, federal, national, and local agencies, to effectively serve their communities. Through these innovative tools, Granicus is committed to transforming how government entities interact and engage with the public they serve.

In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.

Revize offers Citizen Engagement Web Applications that empower residents to engage actively with their local government and enhance their community involvement! Our approach to government design is unique, as we comprise a team with varied expertise collaborating to bring innovative ideas to life. Notably, Revize pioneered the implementation of responsive web design within the government sector. Effective communication is central to our process, and we begin with initial meetings to clarify client needs and set clear expectations, ensuring a smooth project journey without unexpected issues. Together, we craft a navigational structure that highlights key elements for easy access from the home page. To create a website that authentically represents your municipality, it is essential for us to gather comprehensive insights about your community. We invest time in thorough research, exploring your city's demographics, commercial areas, downtown attractions, parks, and other points of interest, ensuring every aspect is thoughtfully considered. This meticulous approach not only fosters a sense of ownership among residents but also strengthens the bond between the community and its leaders.

Websites and citizen engagement tools can help you build a stronger community. You must communicate in the way that your citizens prefer to engage them and become a trusted source of information. CivicPlus Municipal Websites® provides everything you need in one place to effectively inform and empower your community. The cost is also tailored to your budget. Instead of dealing with disconnected systems and inaccurate data, streamline your processes in one place. Staying connected is easy with a mobile-responsive website and tools to reach out to your citizens. Each department can update their own content, making it easier to deliver content to your staff and citizens. We know the challenges you face to keep your citizens engaged. Look inside CivicPlus Municipal Websites and don't just focus on the aesthetics. Our all-inclusive CMS offers extensive functionality to all areas of government.

Every CivicLive site is constructed using our user-friendly CivicLive content management system, which has been specifically designed to meet the unique requirements of governmental bodies and organizations. Built from the ground up, our CMS caters directly to the needs of various government entities. CivicLive websites collaborate with you to provide exceptional modern digital services for government. Featuring accessibility options and comprehensive content modules integrated into the system, our CMS ensures a superior user experience for all visitors. You'll appreciate the way our platform facilitates meaningful two-way communication between your governmental organization and the citizens it serves. Our training services are dedicated to equipping your team with the knowledge necessary to manage the distinct web experiences of each individual citizen. By utilizing our government website CMS, you can empower your personnel to effectively enhance citizen engagement, ultimately fostering a more connected community. This approach not only improves service delivery but also strengthens the relationship between government and constituents.

Government Made Simple - For citizens, staff, and elected officials. GOGov is used daily by millions of citizens in more than 200+ local governments. It includes solutions for Citizen Requests and Citizen Notifications as well as Online Permitting. Visit GOGovApps.com for more information.

In a robust yet intuitive MicroStation environment, you can generate, manage, analyze, and disseminate geospatial, engineering, and business data with ease. Confidently utilize engineering-grade GIS to create high-quality maps and integrate various 2D and 3D datasets seamlessly. Save valuable time and reduce redundancy through precise tools for object creation, editing, and mapping that adhere to engineering standards. Leverage a powerful and adaptable application programming interface (API) to build customized GIS applications tailored to your specific needs. By providing field workers with quick access via the Bentley Map Mobile app on tablets, you can enhance productivity and streamline decision-making processes. Acknowledging that each user has unique preferences, Bentley OpenCities Map is available in multiple versions to suit diverse requirements. Furthermore, merge engineering information, survey results, point clouds, and digital imagery to craft and refine accurate 3D models and databases of urban environments. Moreover, you can effortlessly generate 3D reality meshes that represent cityscapes in a detailed manner.

OpenGov is the leader in modern cloud software for U.S. local governments, state agencies, school districts, and special districts. With a mission to power more effective and accountable government, OpenGov serves more than 1,600 agencies across the U.S. and is built exclusively for the unique budgeting, permitting and licensing, procurement, and asset management needs of the public sector. The OpenGov Cloud makes organizations more collaborative and efficient and enables best-in-class communication with stakeholders and your community.

Maptionnaire is a hassle-free citizen engagement platform. It enables cities, consultancies, and research organizations to easily collect local insights and make GIS-backed decisions. At Maptionnaire’s core are map-based tools for designing questionnaires, collecting information, and analyzing data. Maptionnaire also helps planners and local governments to collaborate, report, and communicate about community engagement and participatory budgeting projects with citizens and stakeholders, as well as internally within the organization. Maptionnaire is a subscription-based service that comes in three plans, each containing a set of modules serving the different needs of effective community engagement. Maptionnaire software is browser-based and works with any device. The service always includes technical support and training. Maptionnaire’s story began when a group of urban planners discovered an emerging problem: there was an increasing need for urban planners to engage the public and to get real input from residents. Mapita Oy was founded in 2011 in Helsinki to provide a platform for anyone to create their own map-based surveys and improve community engagement.

Ensuring that governments adhere to stringent governance standards, which encompass equitable and transparent electoral processes, is vital. Additionally, it is important to support those communities impacted by conflicts, natural calamities, and humanitarian crises. Safeguarding human rights during times of upheaval and discrimination remains a critical concern. The Ushahidi platform offers a means for communities to convert information into actionable insights through an easy-to-use crowdsourcing and mapping interface. By facilitating the swift gathering, management, and analysis of crowdsourced data, Ushahidi empowers a diverse array of stakeholders—including individuals, community organizations, governmental bodies, activists, and various entities—to drive significant change. We extend both technological support and expertise to organizations and communities that share our mission. As these voices gain prominence, the effectiveness of organizations is enhanced, ultimately leading to a more substantial social impact. This synergy not only fosters resilience but also encourages collaboration among various groups working towards common goals.

Revolutionize your approach to community engagement and collaboration with ArcGIS Hub, a user-friendly platform designed to streamline the organization of people, data, and tools through initiatives driven by information. This platform is suitable for a wide range of organizations, from government bodies to nonprofits and educational institutions, enabling them to enhance engagement, foster communication, and promote collaboration while effectively sharing data. By adopting the initiative-based model of ArcGIS Hub, these organizations can tap into their existing data and technologies, facilitating cooperation with both internal teams and external partners to monitor progress, enhance outcomes, and cultivate thriving communities. In today’s decision-making processes, access to reliable data is crucial; whether selecting a neighborhood, exploring local projects, or launching a business, trustworthy information is key. By utilizing ArcGIS Hub, organizations can provide the community with access to their verified data, empowering individuals to make informed choices that positively impact their lives and surroundings. Ultimately, this platform not only strengthens community ties but also builds a foundation for sustainable growth and development.

GovOffice stands out as a premier provider of innovative and budget-friendly websites tailored for local government entities. Its mobile-optimized platform delivers tried-and-true web tools that enhance governmental efficiency and responsiveness. Established in 2001 through a distinctive public-private collaboration aimed at improving website technology accessibility for cities nationwide, GovOffice was founded with the support of partners such as the International City-County Management Association and the League of Minnesota Cities, which were later joined by an additional 15 state municipal leagues. Over the course of nearly two decades, it has witnessed the transformation of local government websites from a mere novelty to an essential service. Serving more than 1,400 local governments across 44 states, GovOffice remains dedicated to its mission of providing cutting-edge web solutions that cater to the unique requirements of local administrations while ensuring affordability. This commitment is evident in the ongoing evolution of their services to adapt to the changing technological landscape.

Go Vocal (formerly known as CitizenLab) provides a digital platform aimed at helping local governments and organizations connect with their communities, fostering more inclusive, participatory, and responsive public decision-making. The platform offers a variety of participatory tools, such as surveys, ideation, mapping, voting, and participatory budgeting, all integrated into one system. What sets the platform apart is its use of artificial intelligence to analyze community input, streamlining data processing for governments and offering deeper insights to support more informed decision-making.

Our platform serves as an essential resource for residents looking to manage utility bills, learn about waste collection schedules, tap into municipal services, or stay informed on local happenings. With Simplicity Analytics, you can gain valuable insights into how residents engage with your content, tracking metrics such as open rates, notification interactions, and subscriber statistics. You can efficiently gather, organize, and delegate improvement suggestions to the appropriate team members. These recommendations are sent directly to your private inbox, ensuring confidentiality. Additionally, you can gather feedback from the community using straightforward polls and surveys, allowing you to quickly gauge current concerns and topics that matter most to your residents. This comprehensive approach fosters better communication and engagement within the community.

Government Cloud Plus is crafted to fulfill the security requirements of various U.S. entities, including federal, state, and local agencies, as well as government contractors and federally funded research and development centers (FFRDCs), allowing organizations to concentrate on their primary objectives — the mission at hand. It enhances customer satisfaction and boosts employee productivity by providing user-friendly business applications tailored for federal, state, and local agencies, along with aerospace and defense sectors. The program incorporates comprehensive security monitoring and remediation strategies that comply with FedRAMP and DoD standards, which includes annual evaluations by third-party assessors (3PAO) to ensure robust security controls are in place. Additionally, users can access our proficient U.S. citizen support team for prompt and expert assistance regarding how-to inquiries, technical challenges, or code troubleshooting. This commitment to support and security helps organizations operate more efficiently and effectively in their respective missions.

Local governments often select AccessE11 as their preferred software solution to enhance interactions with residents and improve service delivery. This platform effectively manages the communication between citizens and their local authorities. With more than ten years of direct collaboration with municipalities, AccessE11 offers robust tools for managing service requests and fostering citizen relationships, automatically converting citizen inquiries into actionable insights. Featuring a collection of user-friendly web portals and a comprehensive workflow engine, AccessE11 simplifies the dialogue between municipal staff and the communities they support. Committed to working alongside a broad array of small to medium-sized municipal clients, AccessE11 leverages its extensive knowledge and best practices to provide superior service request management and boost citizen engagement, ensuring a higher quality of service overall.

Intranet Quorum (IQ) stands out as the foremost tool for communication and process management in the public sector. It is utilized by 65% of the U.S. Congress, 50% of the nation's governors, and numerous federal, state, and local agencies across the entire country. Leidos Digital Solutions, Inc. has been a leader in citizen services technology for over three decades and takes pride in its reputation. Our focus on innovation, continuous investment in cutting-edge technologies, and unwavering commitment to exceptional customer service has solidified our reputation as a trusted partner to both elected officials and government entities nationwide. Serving over 100 clients, including federal, state, and local agencies, Leidos DSI proudly supports public sector operations from Hawaii to Maine and all areas in between. As we move forward, we remain dedicated to delivering innovative solutions backed by our extensive experience and reliability. Our partnership with government agencies reflects our understanding of their unique needs and our commitment to meeting them effectively.

Verint®, Case Management Professional™, is a cloud service that enables use cases for Citizen Engagement and CCaaS. Citizen Engagement Verint®, Case Management Professional™, automates customer/citizen interaction across assisted and self-service channels. This allows engagement across hundreds of city/local government services while maximising the opportunity for self service. The solution allows users to achieve a greater channel shift in the top 10 services based on volume and a higher percentage for service requests that are completed on time. CCaaS Verint®, Case Management Professional™, enhances the capabilities of CCaaS Desktops with intelligent scripting. Agents can log requests, resolve account queries and more from a single integrated desktop. The requests that are logged can be managed according to the SLAs. This application helps customers increase their First Contact Resolution (FCR).

Revize websites feature citizen engagement applications that empower residents to engage with their local government and become more involved in community affairs. Among these tools is an interactive online forms application that simplifies the submission process for various requests, including permits, dog licenses, and water service changes. Once submitted, these forms are efficiently routed to the appropriate departments, providing users with real-time tracking and updates on their requests. Overall, this platform enables residents to easily submit applications and keep tabs on their progress. Additionally, staff members have the capability to create an unlimited number of forms using this application. This tool also allows for the centralized uploading of meeting agendas, packets, minutes, and proposals, making them readily accessible for review before, during, or after meetings. Furthermore, past meeting documents are systematically archived, ensuring quick retrieval whenever needed, promoting transparency and ease of access for the community. By facilitating online engagement, Revize helps bridge the gap between citizens and their local government.

Decidim offers a free, open, and secure technological framework that incorporates all democratic principles, making it possible to reshape democracy. This innovative platform empowers citizens, organizations, and public entities to engage in democratic self-organization on various levels. We provide valuable assistance in establishing democratic governance systems tailored to diverse organizational needs. With an unprecedented focus on transparency, traceability, and information integrity, Decidim prioritizes security, privacy, and confidentiality for every participant involved. Entirely constructed from free software and supported by collaborative content, the platform benefits from contributions by the Metadecidim community. By utilizing Decidim, we are fostering a versatile democratic structure that has gained the trust of numerous organizations globally for their democratic engagement. The Metadecidim community plays a vital role in shaping the platform's design and advancing the project, collaborating on feature enhancements and identifying bugs for ongoing improvements. As we enhance Decidim, we continue to explore new functionalities that meet the evolving needs of democratic processes worldwide.

eSCRIBE is a leading provider of cloud-based meeting management solutions that enables its customers to focus on higher-value projects that better serve their stakeholders. Owned by OnBoard, a board management solutions company based in Indianapolis, Indiana, eSCRIBE is the go-to-choice for public sector councils, committees and boards across North America. eSCRIBE supports the entire meeting lifecycle with comprehensive tools and workflows to improve efficiency, transparency and engagement. For organizations that run hybrid or remote meetings, eSCRIBE seamlessly integrates both virtual and physical meeting environments into a single, unified experience.

The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.

Your platform will serve as a central point for both visitors and local businesses to explore the various offerings of your community. Even without extensive web expertise, you can effortlessly maintain your site at any time. Share updates related to news, events, promotions, members, and businesses, among others. You can also design custom forms to collect information and feedback from users. Plan and schedule content, promotions, and events to ensure they display precisely when you desire. Your website will be optimized to enable users to effortlessly share your community on their favorite social media platforms while also ensuring that search engines can index your site effectively for improved rankings. With straightforward analytics, you will gain insights into which sections of your website attract the most visitors. Transitioning your existing website and its content to the new City Booster system is a seamless process. In addition to having the flexibility to update your content as needed, you will always benefit from the latest features of the City Booster system. Whenever an update is released, your site will automatically incorporate it to enhance functionality and security, ensuring your website remains cutting-edge and reliable. This means you can focus on engaging with your community without worrying about technical hurdles.

CitySuite was designed to introduce a modern software solution tailored for local government and utility sectors. Our CitySuite Software empowers users to effectively oversee Sales Tax, Utility Billing, Financials, Payroll, Human Resources, and Community Development processes, while also offering innovative technologies that enable customer self-service via our Citizen Access Portal. If you're in search of a Web-based Enterprise Resource Planning solution that is inherently developed with state-of-the-art technology, CitySuite is your ideal choice. Our adaptable and open framework ensures that our software components can seamlessly integrate with current systems and function harmoniously within the operational landscape of municipal clients. Many local government and utility organizations turn to us for comprehensive replacements of outdated Enterprise Resource Planning (ERP) systems, while others opt to enhance their current setups by incorporating one or more of our specialized modules, thus allowing them to achieve greater efficiency and effectiveness in their operations. Our commitment to innovation and flexibility makes us a preferred partner in this evolving digital landscape.

CSM's CXP (Citizen Experience Platform) is a suite of solutions that harness the power of technology to deliver an exceptional citizen experience. CSM has identified the best-in-class features to facilitate dialogue between citizens, governments. CXP combines the best of citizen-government relations with innovative technology. - Grievance and Feedback Management System Contact Center

Our dedicated support team possesses extensive expertise in urban domain knowledge, ensuring you receive prompt and insightful assistance to facilitate your tasks with ease. Complementing our support services, we provide clients with a Client Portal that includes a comprehensive Knowledge Base, User Groups, in-person training sessions, and self-paced Learning Journeys. At gWorks, we are committed to empowering you with the skills you need, as we believe in equipping you to become more self-sufficient. We strive to capitalize on every educational opportunity to enhance our clients' capabilities. Each new city implementation is accompanied by practical training, reflecting our commitment to equipping local governments with user-friendly software, combined with our in-depth knowledge and customer service that prioritizes your achievements. Additionally, gWorks offers a wide range of Professional Services designed to assist local governments in streamlining their operations, gathering data, digitizing maps, managing finances, crafting budgets, and much more to ensure a well-prepared future. By focusing on both technological and educational support, we aim to foster a collaborative environment that contributes to the overall success of local governance.

We enhance the interactions between government and utilities for everyone's benefit. Smart Cities Benefit All. The most effective technology in the public sector ensures that bill payments are straightforward for every resident, catering to their individual preferences. Customers should have the flexibility to settle bills, request services, or access information through the channels that suit them best—be it online, by phone, at a kiosk, or with a cashier. We address challenges faced by the public sector. Our solutions streamline routine transactions and intricate procedures, ranging from settling water bills to applying for homestead deductions. Digital, integrated tools yield improved data management and enhance staff experiences. Our adaptable government technology can easily adjust to changing ordinances. This leads to improved outcomes and user experiences. Various cities, counties, and utility providers throughout the U.S. are utilizing citybase technology to facilitate fair debt collection, expedite payment processes, and offer tailored service delivery. Our team is as approachable as our technology, demonstrating a genuine commitment to fostering smooth and efficient interactions for all users. By prioritizing user experience, we aim to make civic engagement more accessible and enjoyable.

MazikCity serves as a comprehensive community development platform that facilitates permitting, business licensing, code enforcement, and maintenance management. Seamlessly integrated with Microsoft Dynamics 365, it provides a holistic view of urban operations. By automating and streamlining various workflows, this application enhances the efficiency of city management. As innovation accelerates and societal dynamics evolve, urban areas face novel challenges. City officials are exploring innovative methods to optimize public spending, safeguard sensitive data, and offer improved services while fostering deeper engagement with their residents. This shift towards modern solutions is essential for adapting to the changing needs of communities.

iCompass offers an agenda and meeting management solution designed specifically for local government entities that face challenges with limited resources and time, enabling them to better serve their communities. Recognized as experts in the field of local governance, iCompass stands as a leader in promoting intelligent innovation. By eliminating the reliance on paper-based systems and disjointed methods, organizations can significantly reduce both time and expenses. The software allows for the centralization of vital information, providing real-time access to current agendas, minutes, records, and meeting recordings. With intuitive yet sophisticated technologies tailored for local governments, iCompass empowers users to adapt their operations to the evolving digital environment. By establishing clarity amid disorder, it ensures that teams can collaborate effectively, ultimately enhancing the efficiency of city operations and improving work life for all involved. Furthermore, embracing this innovative approach fosters a more transparent and accountable local government.

Open source and de-facto standards are combined to create a market for interoperable, portable smart city solutions. Our Smart Cities reference architecture breaks down vertical silos and creates a context info management layer that gives a complete picture of what is happening in the city. City-level governance systems can improve by making city data available and merging data from multiple verticals. There are no adaptation costs to ensure full interoperability between all systems within the city. This allows systems to be transferred between cities and sectors. Third-party solution providers will be able to benefit from the right-time open data that is published by the city and made accessible through standard APIs. They can market their solutions to cities around the world, thereby boosting business and reaching a wider market.

Readyly represents the pioneering Agentic AI Network specifically designed for local governmental use. This innovative AI functions more like an integral team member rather than just a conventional tool. In contrast to typical chatbots or rigidly programmed systems, our AI network truly listens, comprehends, and engages through various channels including chat, voice, email, and text. It boasts multilingual capabilities, robust security, and constant availability, enabling your staff to respond more efficiently while ensuring that community members feel acknowledged and valued. With Readyly, the potential for enhanced communication and service delivery within local governments is significantly amplified.

FAMA SMARTcity is a specialized solution tailored for local government needs, providing a centralized information core that effectively addresses various aspects of city management. This innovative tool aggregates data from multiple systems and sensors throughout the city, offering a robust dashboard designed for public administrators. It seamlessly integrates with city APIs, enhancing operational efficiency. Additionally, it features a GIS map viewer that visualizes data from diverse sources, including Big Data, IoT, BI, municipal databases, and social media platforms. This creates an efficient communication channel among citizens, local authorities, and external service providers, streamlining processes and improving incident resolution. With this solution, the administration can achieve greater transparency, allowing citizens access to information about municipal assets, maintenance efforts, ongoing projects, and investments. Furthermore, it fosters deeper citizen engagement in maintaining public assets and contributes to improving the overall quality of life in their communities, encouraging a collaborative approach to city governance.

Pixelesq is a cutting-edge AI-first WebOps platform designed to simplify website work by turning it into an intuitive chat-based experience. Users can simply ask for new pages, content migrations, or SEO improvements, and Pixelesq’s AI agents produce pixel-perfect designs, import existing content, optimize SEO, and push updates to a global edge network in just minutes. Its Magic Migrate tool seamlessly moves entire sites without downtime, while cleaning up code to ensure optimal performance. Magic Create assists by drafting new sections on demand, and Magic Scale helps localize and repurpose content across multiple markets efficiently. The platform also consolidates essential tools like analytics, A/B testing, accessibility audits, image optimization, and forms, minimizing the need for multiple plugins. Pixelesq enforces strict governance with role-based permissions, audit trails, and approval flows to protect workflows. It integrates easily with existing systems through open REST and GraphQL APIs and webhooks. This makes Pixelesq a centralized command center for managing modern digital experiences with ease and precision.

Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.

The future cities will be a harmonious blend of their history, character, and environment. CSM assists city governments in making this happen through the Citizenry product stack. These features include all services related to a citizen's lifecycle, single portal facilitation portal for building permit approvals, property taxes, and trade license. Transparency and good governance are assured by the city-level program monitoring as well as information facilitation. - Marriage Registration System Facility Management System Information Facilitation Portal - Land Bank, Land Acquisition & TDR System - Property & Holding Tax System - Solid Waste Management System

Local governments cannot have a website. They must be optimized for civic engagement. Municode understands this need and has built our websites around it. Every website is built on a simple CMS that allows anyone to create and modify content. Our industry-leading search capabilities will make it easy for your community to find what they are looking for quickly. Our enhanced search capabilities include keyword searches, indexed attachments, date filters, department filters, and more. Municode websites allow residents to access a variety of services, including emergency alerts and park and trail directories, facility reservations and online job postings. You can also add specialty sub-sites to your website design that use the same CMS and act like a complementing site. Municode can create stunning and intuitive websites no matter what your website needs.

In envisioning the city of tomorrow, it is essential to implement advanced data visualization and management tools that will enable the analysis of data streams, facilitate the operation and monitoring of various systems, and ensure the protection of the environment, city infrastructure, investments, and most importantly, the residents. The establishment of a digital twin will empower city officials and department leaders to respond promptly to real-time data, which is crucial for enhancing the urban experience that modern cities aspire to create. Through this innovative smart city data visualization and management platform, planners, department heads, and governmental bodies can effectively lower infrastructure expenses and service needs. This platform's capabilities allow for thorough monitoring of all systems and their interactions, complete with predefined alerts, enabling proactive management of city infrastructure elements such as streetlights, surveillance cameras, public transport, road conditions, and more, all while minimizing staffing requirements by utilizing cutting-edge Digital Twin technology. Ultimately, this approach not only enhances operational efficiency but also fosters a safer and more responsive urban environment for all citizens.

Connected Risk provides your team with a comprehensive solution to meet all governance, risk, and compliance (GRC) requirements in a unified platform. Built on our innovative, low-code/no-code framework, EmpoweredNEXT, Connected Risk’s robust infrastructure allows for the customization of applications tailored specifically to the needs of your team. This integrated approach to holistic risk management is crafted to oversee your governance, risk, and compliance programs throughout a cohesive lifecycle that caters to your organization’s unique demands. Trusted by leading global entities daily, it serves as a reliable tool for addressing GRC requirements. Additionally, enterprise risk management equips your organization with essential tools to navigate both risks and disruptions effectively. Furthermore, regulatory change management empowers your compliance team to handle changes in a structured and interconnected way. Lastly, model risk management enables your organization to develop and sustain an efficient model inventory through effective workflow oversight.

Stay informed about cities, counties, and school districts throughout Canada and the United States using AI-powered local government monitoring tools. Gain insights into potential risks and opportunities associated with local governance. Keeping track of local government activities in North America can be quite challenging. Failing to recognize a developing risk or opportunity can lead to significant costs and wasted time for your organization. Ontopical simplifies the process by enabling you to monitor over 20,000 local governments daily across the continent. You can search, set alerts, and access valuable insights in just a matter of minutes. This allows you to devote less time to research and more time to strategic action. Whether your organization aims to reach new clients or needs to stay updated on emerging legislation that could affect your finances, Ontopical is here to assist. Navigating the landscape of continuous policy changes is particularly tough. You can uncover citizen complaints, proposed laws, and regulatory updates before they escalate into serious challenges for your business operations, ensuring you remain proactive and prepared. With Ontopical, staying ahead of these developments becomes a streamlined process.

CityShare is a complete platform that includes easy-to-use suites and applications specifically designed for local government's unique budgeting and operating financial requirements. Our modular and fully integrated enterprise software allows users to start with a basic system and then add scalable functionality and features as their needs change. CityShare uses industry-standard client server technology and web enabled architecture. It also includes enhanced collaboration tools sets that will meet your future needs. We understand that you need to do more with fewer resources, fewer keystrokes, and faster results. Our products are the Smart Choice for Enterprise Software.

CityReporter is a user-friendly, mobile-compatible, and adaptable inspection management system designed to assist government entities in performing inspections more efficiently and effectively. With its implementation in various cities throughout North America, CityReporter offers modular options, allowing users to only pay for the features they require. The available inspection modules encompass areas such as permits and construction, parks and playgrounds, sports fields and tracks, facility and building inspections, fire prevention, road and highway assessments, and workplace safety checks. Additionally, the platform includes a work orders module and CityReplicator for storing content offline, ensuring flexibility and accessibility for users. This versatility makes CityReporter a valuable asset for municipalities striving to improve their inspection processes.