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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

As the largest telehealth provider in Australia operating around the clock, we cater to employers with a diverse array of specialized HR services and safety software solutions. Our expertise encompasses absence management, injury management, health and safety oversight, pre-employment medical assessments, and employee relations case management. A dedicated team of telehealth professionals, including nurses, doctors, physiotherapists, and psychologists, supports our services, all of which are enhanced by technology that consolidates workforce data into a single platform. Through our continuous telehealth support and the innovative AbsenceTrack software, we assist organizations in effectively managing and minimizing employee absenteeism. Additionally, we offer comprehensive injury response services that ensure immediate triage, referrals, and follow-up care, ultimately aiming to reduce the frequency and cost of workers' compensation claims. Our employment medical programs encompass pre-employment assessments, compliance medicals, as well as drug and alcohol testing, alongside specialist medical services tailored to organizational needs. With a commitment to enhancing workplace health, we strive to be the go-to resource for employers seeking to foster a safer and more efficient work environment.

Description

Comprehensive usage data serves as the foundation for a service provider's success in the marketplace. The ability to effectively leverage this data, which often originates from various sources and formats, is crucial for achieving business objectives. TeleLink takes in usage records from any origin, standardizes them, and enhances them by integrating additional essential data sets such as jurisdictions and trunk groups. By efficiently correlating and summarizing this information, carriers are equipped to uncover significant insights and obtain immediate visibility into customer interactions, market dynamics, traffic trends, and network usage. TeleLink's capability to provide detailed event information facilitates troubleshooting, research, and the creation of in-depth reports for further examination, aiding in both the initiation and defense of billing disputes as well as fulfilling regulatory reporting obligations. Users can also correlate their usage data with industry-standard or customized reference data sets for more advanced and insightful reporting. Furthermore, the platform allows for grouping, filtering, and sorting data based on user-defined time frames and increments, enhancing the analytical experience. This level of functionality empowers service providers to make informed decisions and optimize their operations effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$16250 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Direct Health Solutions

Website

dhs.net.au

Vendor Details

Company Name

Equinox Information Systems

Founded

1986

Country

United States

Website

www.equinoxis.com/usage-analytics.php

Product Features

Absence Management

Analytics/Reporting No 
Approval Process Control No 
Attendance Tracking No 
Calendar Management No 
Compliance Management No 
Employee Database No 
Employee Scheduling No 
Leave Policy Management No 
Notifications/Alerts No 
Overtime Management No 
Role-Based Permissions No 
Time Off Management No 
Timesheet Management No 

Attendance Tracking

Absence Management Yes 
Calendar Management No 
Employee Scheduling No 
Employee Time Clock No 
FMLA Tracking No 
Overtime Tracking No 
Reporting/Analytics Yes 
Self Service Portal No 
Time Tracking Yes 
Timesheets No 
Vacation / Leave Tracking Yes 

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP Yes 

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