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Description
The tourism sector has unique requirements that necessitate robust support from a dedicated tourist information system. Over the years, we have collaborated with various partners, including tourist and festival organizations, to continually enhance our information systems. This collaboration guarantees that our systems integrate a wealth of practical knowledge and operational experience, allowing users to work swiftly and efficiently. At Abraxas, we have crafted effective solutions tailored for travel agencies and congress tourism by leveraging insights from diverse areas within the travel industry. Our travel agency information system is designed to meet the comprehensive informational needs of both large and small agencies, catering to both inbound and outbound travel. Additionally, our congress tourism solutions provide essential support for events such as fairs, exhibitions, seminars, and symposiums. These innovative solutions can be implemented either as standard installations within your existing IT framework or deployed in the cloud, with the option of being hosted on our own hardware. Ultimately, our aim is to empower businesses in the tourism sector with the tools they need to thrive in a competitive landscape.
Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
API Access
Has API
API Access
Has API
Integrations
2Subscribe
Microsoft Outlook
Pricing Details
$500 per month
Free Trial
Free Version
Pricing Details
$500.00/one-time/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Abraxas
Founded
1990
Country
Slovenia
Website
www.abraxas.si/high-quality-software-solutions-for-business-success/eng-solutions/eng-abraxas-tourism/
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management