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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Eliminate long lines for your guests by allowing the Kiosk to handle check-ins effortlessly. Ensure a delightful arrival experience, as satisfied guests are more likely to leave positive feedback. With just a simple click, guests can easily add on additional services and products, making upselling and cross-selling simpler than ever before. Our check-in kiosks have been redesigned to be budget-friendly for any type of hotel, requiring merely a tablet for operation. They seamlessly integrate with a variety of PMS and hardware solutions, and by downloading Abitari onto your tablet, you can begin utilizing the Kiosk instantaneously. Our open API accommodates most PMS and door locking systems, and we've successfully integrated with over 80 PMSs to date. The entire setup can be completed in just a few minutes, though onboarding may take a bit longer if your PMS has not yet partnered with Abitari. With its fresh and innovative approach, Abitari allows you to convert any tablet or computer into a versatile check-in and check-out kiosk, enhancing operational efficiency. This transformative solution not only streamlines the guest experience but also elevates the overall service quality, ensuring your hotel stands out in a competitive market.

Description

Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

4SUITES Yes 
Booking Factory Yes 
Oracle Hospitality Reporting and Analytics Yes 
Protel Booking Engine Yes 
apaleo Yes 

Integrations

4SUITES No 
Booking Factory No 
Oracle Hospitality Reporting and Analytics No 
Protel Booking Engine No 
apaleo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$37.99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Abitari

Country

Spain

Website

www.abitari.com

Vendor Details

Company Name

Boolean Array

Founded

2020

Country

Canada

Website

business.qwaits.com

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications Yes 
Customer Database No 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

Alternatives

Alternatives