Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Abelo serves as a unified messaging solution for platforms like Viber, WhatsApp, and SMS, enabling businesses to execute marketing strategies, send transactional communications, and streamline eCommerce revenue processes seamlessly under one contract and bill. This platform uniquely merges delivery capabilities with insightful analytics, allowing businesses to avoid the common trade-off between a provider that excels in messaging but lacks targeting and measurement, and a marketing service that depends on external delivery channels. As a recognized Rakuten Viber Messaging Partner, Abelo facilitates the direct dispatch of Viber messages using the business's verified sender identity, eliminating intermediaries from the process. Moreover, if a message fails to reach its destination on Viber or WhatsApp, it can be automatically redirected to SMS, ensuring that communication remains uninterrupted. With features such as segmentation, personalization, automation, and return on investment tracking integrated within a single platform, Abelo empowers businesses to enhance their messaging efforts comprehensively and effectively. This holistic approach not only improves operational efficiency but also drives better customer engagement and satisfaction.
Description
DooPage, a software firm located in Vietnam, offers an innovative messenger-based omnichannel CRM solution designed to streamline and centralize the daily operations of businesses managing various customer communication channels, including Facebook, Instagram, Shopee, Zalo, Web Live Chat, and traditional Call Center and Email, with WhatsApp, Line, Viber, and Google Business Message currently in beta testing. Their system features a default pick-up pool that can be configured for round-robin distribution, ensuring efficient handling of inquiries. All message types, including comments, chat messages, feedback, and reviews, are consolidated into a chronological single stream, allowing businesses to treat each communication as a customer message. Additionally, users can create quick reply templates for repetitive responses and have the ability to manually trigger chatbot scenarios for advanced usage. Furthermore, traditional calls are represented as audio messages within the same chat thread, enabling users to initiate or receive calls directly while engaging with customers on the screen. This seamless integration enhances the overall customer interaction experience, making it more efficient and user-friendly.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
No
Facebook Messenger
No
Shopee
No
Shopify
Yes
Viber
Yes
WhatsApp
Yes
WooCommerce
Yes
Zalo
No
Integrations
Facebook
Yes
Facebook Messenger
Yes
Shopee
Yes
Shopify
No
Viber
No
WhatsApp
No
WooCommerce
No
Zalo
Yes
Pricing Details
29€/month
Usage-based messaging plus a SaaS subscription. Viber, WhatsApp and SMS are charged per message sent, with Viber priced in line with Rakuten Viber's pricing policy and minimum partner rates. Advanced segmentation, analytics and ROI tracking, and eCommerce automation flows are offered on a SaaS subscription. One contract, one bill.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Trebbble
Founded
2010
Country
Greece
Website
www.abelo.ai
Vendor Details
Company Name
DooPage
Country
Vietnam
Website
doopage.com
Product Features
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
Yes
Artificial Intelligence
Yes
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
No
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
No
Search Marketing
No
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
No
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
No
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
No
Reporting / Analytics
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No